Get the best of iMore in your inbox, every day! Celkins0, User profile for user: You are using an out of date browser. Id say the issue started about 2 months ago. When I connect my ATV to my soundbar, and then connect my soundbar using eArc to the TV, the audio/video seem to sync perfectly. Thank you again, I misunderstood the status of the signal. According to multiple reports on Twitter, the Apple TV problem cropped up in July and seemingly impacts newly purchased or rented content, as well as content streamed by third-party services.. Oct 9, 2021 6:25 AM in response to SpWargo. This site contains user submitted content, comments and opinions and is for informational purposes AppleInsider may earn an affiliate commission on purchases made through links on our site. ).To fix this, follow these steps: Change the audio format of the HDMI device to PCM.Refer to the HDMI device manual for information on how to change the audio format. I've run the wireless audio calibration multiple times (with my iPhone), reset and wiped the whole device, calibrated on different format modes, and it still isn't syncing. Fix? Oct 6, 2021 5:55 PM in response to dangregory. Alternatively, one could try turning on the Match Dynamic range and Match Frame Rate settings from the Match content option located under Video and Audio settings. frame matching etc. It may be my imagination, but some channels seem worse than others, but only slightly. provided; every potential issue may involve several factors not detailed in the conversations 1-800-MY-APPLE, or, Sales and I have the same issue although I'm using bose smart speakers within my audio environment. The result is oversaturated colors that give skin tones and hair a seemingly Any time this happened with mine, I would force quit the app & Restart Apple TV. Google discontinued the Chromecast Audio and Chromecast Ultra. Apple 4K TVs lip sync audio out of sync A quick google search suggests this is a common problem. Users have been facing audio sync issues while syncing the stock TV speakers with HomePods or other wireless speakers. I have to add +250 to 300ms to have the sound properly adjusted. Apple may provide or recommend responses as a possible solution based on the information No problem when the Apple TV is plugged on the TV but I lose ATMOS. This problem only happened after my Apple tv HD had it last update on September 20, 2021. Alt1037, User profile for user: tvOS 14, Oct 5, 2021 4:52 AM in response to Ali_E1. PiunikaWeb started as purely an investigative tech journalism website with main focus on breaking or exclusive news. This website uses the TMDb API but is not endorsed or certified by TMDb. First, make sure youre running the latest tvOS version on your Apple TV. Although it must be noted that no official ETA has been shared for the time being. A forum where Apple customers help each other with their products. If anything changes, we'll update this post. That said, we will keep an eye on the bug where some users face audio sync-related issues on Apple TV and other platforms while playing content on the Plex app and update this story as we come across any new information. elmofles, User profile for user: Only from Apple TVs to either of my receivers am I having this problem. I have verified that my internet and television are not the problem (the same show on Netflix works fine streaming through my television alone). For more information, please see our Further, he discovered what could be a workaround by changing audio output to stereo in Settings > Video and Audio > Audio Format > Change Format. Yes, brutal sync issues with 14.5. Fix it today, iMessage Not Working iOS 12? Everything was just fine before the 14.5 update and now it's a shambles. PiunikaWeb started as purely an investigative tech journalism website with main focus on breaking or exclusive news. I have a high speed cable and running sound via hdmi . #4. wozwebs said: Hi there, recently purchased the Apple TV 2022 128GB version to use with my Sony A80J OLED TV with the sound going via my Denon XR-2300 via HDMI ARC. Again, this seems to happen most frequently with Netflix and HBO Now. Looks like no ones replied in a while. Please fix this apple! Trying to watch football this morning on the Spectrum TV app, and the audio keeps falling out of sync and resyncing every 30 seconds. Oct 8, 2021 11:21 PM in response to ayrtonoc. Bryan M. Wolfe has written about technology for over a decade on various websites, including TechRadar, AppAdvice, and many more. There are at least 10 software engineers doing nothing but this audio network transport of the AppleTV. Not so much of an issue with something like Apple TV because it decodes and only sends out DD/+ which is fine over eARC? What can I do? To Restart them, from the Home App in HomePod settings - choose Reset - then Restart, Apr 28, 2021 10:10 AM in response to Vancouver22. If this is one app doing it that might be the culprit. Apr 28, 2021 11:40 AM in response to ashtv. Set audio to "Best Quality Available". I've just reinitialized the ATV yesterday with no luck. For Amazon Prime Video, use the built in app from the LG TV (A/V sync adjustment set to "off") directly sending audio back to the AVR with HDMI ARC; use all other apps from the Apple TV 4K. This doesnt correct itself until I restart the Apple TV. 141. Before this, he worked in the technology field across different industries, including healthcare and education. I am available to assist in any troubleshooting. A Reddit user highlighted that the tvOS 14.6 beta 2 update addressed the wireless audio sync issues but some users were still facing them on the said tvOS beta version. Some TVs have an audio sync delay option in the tv settings. This has been happening to me too except also with TV+ and iTunes. Before I transmited audio to external yamaha ysp-5600 and everything was worked perfectly! So this seems to be purely related to the stream being played back from the Apple TV. Watching ESPN last night during the baseball game the sync was so off the on camera was unwatchable. Apple added powerful new M2 Pro and M2 Max chips to the 14-inch MacBook Pro. I'm a techy who is particularly fond of Android smartphones. Some viewers also experience choppy audio and video during playback on the app. Sep 30, 2021 3:10 AM in response to Bryantrichar, Same here, i've done a lot of test and this is just shameful. Want to know more about us? Samsung recently announced the Galaxy Book 3 line of notebooks, which offers high performance for gaming, productivity, and more. Ccastle84. Bryantrichar, User profile for user: For those times when you don't want to disturb others in your home, but you still want to listen to your favorite movie or TV show, go with the Apple AirPods 2. PiunikaWeb.com is owned and operated by DeepSeaGem Technologies India. (I've tried disabling this, but no change in the sync issues). The problem happens multiple times on every episode I play, currently NCIS. Countless docks aim to bring more ports to Apple users, but the HyperDrive Thunderbolt 3 Mobile Dock specifically targets MacBook Pro owners. Source. The issue is consistent across all Apple TV 4k models and Apple TV HD models who did the upgrade. May 7, 2021 10:30 AM in response to quaffle, Tried this approach, turning off match content - sync again - turn sync back on. 05:53 pm (IST): A user has suggested that clicking fast-forward and then tapping on the play button corrects the audio. I now have a denon x3700h, to also play ATMOS content as I have those speakers. You'll know ARC or eARC is turned on when it says On (ARC) or On (eARC). This makes it difficult to recommend Apple TV as a streaming device for anything but prerecorded material. I've been having a lot of issues with audio sync between my Apple TV and my connected devices. I assume its better to have the original uncompressed digital audio vs the Apple TV decoding it and sending it out as DD+. This is how it stacks up against Apple's counterpart, the new M2-based 14-inch MacBook Pro. Apple TV audio/video sync issues Lately I've been having difficulty with lagging audio to video syncing with my Apple TV 4K. I miss Jobs era when things "just works" Airplay1 protocol is from 2004, it's totally unacceptable that after 17 years we experience a bug like this on a market release. after updating Apple TV HD and HomePod stereo pair to 14.2 sound for videos no longer plays on the HomePods. Also every 10 mins or so there's some sort of static issue. Apple's update to the 16-inch MacBook Pro adds the M2 Max to an already fantastic notebook, a change to satisfy creators and power users. Yup, Ive reset the lot and both HomePods, the Apple TV, and iPhone are all running 14.5. Apr 28, 2021 8:35 AM in response to ashtv. On Apple TV: There's a long list of awesome accessories for Apple TV, including these three: Logitech Harmony Elite (opens in new tab) ($300 at Amazon). For example, your Apple TV should automatically select the highest quality audio compatible with your television, but it may not be compatible with all the content youre watching. JavaScript is disabled. It either starts buffering, loses sync with the audio track or loses audio altogether. It has been theorized that the problem lies with Apple's native device video player as apps that don't use the protocol, like YouTube, play back sound without issue. There is an option for sync in the settings for Bluetooth or Airplay .. wonder if that helps the airplay issues ? If you have an Apple TV, particularly when connected to a secondary speaker system, then you can be afflicted by a common AV issue: unsynchronized audio. Bryan enjoys watching his favorite sports teams, traveling, and driving around his teenage daughter to her latest stage show, audition, or school event in his spare time. That said, we will be back with more details as and when new information becomes available so stay tuned. Their mouths arent moving in sync with the sound. Really really unacceptable. The feature is baked into the latest iOS 13 developer beta. When watching Netflix on Apple TV 4K only, every ten-15 minutes, the audio drops out for five seconds or so. This is really blowing movie nights by the way. Heres how it works. This problem has been present for months but has gotten significantly worse recently. The issue seems to have popped up on Apple TV after the tvOS 16 update arrived a few months back. Update the software on the iOS device you set up HomePods with Try restarting them first. Or even restart the show from the beginning. Please investigate the root cause. Plex is the go-to app if one wants to enjoy movies and TV shows all in one place. I am tempted to try the Beta, but I am afraid that it will brick my AppleTV like a previous beta update. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. If we watch a program through the cloud dvr, or on demand within the Spectrum app the audio sync issues are not present, the issue is only present when watching regular programming within the Spectrum app. Until Apple officially releases iOS 13 and tvOS 13, the Wireless Audio Sync feature remains firmly in beta testing. Just updated my Apple TV 4K to 14.5 and it has completely thrown my Homepods out of sync with my TV speakers. You're now asked to tap on a notification box that's on a nearly iOS device to begin the sync process. Looks like no ones replied in a while. Try to check if your TV has one. Apple has added powerful new M2 Pro and M2 Max chips to the 14-inch and 16-inch MacBook Pro. However, Apple TV set-top owners have suffered similar problems in third-party apps. If you are looking for a small, portable charger that offers a neat way to charge multiple devices, the Magsafe-compatible Sparkee charger might be the right choice for you. This doesn't typically occur with Disney plus or streaming movies from iTunes. 1-800-MY-APPLE, or, Sales and I even ran a dedicated ethernet cable directly from our fiber internet modem to the back of the Apple TV and still programs slipped out of sync. 1 Home Entertainment Tech Resource. #1. Head here. Since Apple has not made any comments so far, it is unclear whether the tech giant even considered it as a problem or not. And starts drifting again. Then we suggest checking the audio settings on your Apple TV. I made sure to test multiple apps, content and frame rates to make sure I wasn't imagined it. All are using AAC audio codecs. Oct 5, 2021 3:00 AM in response to aigars16. Copyright 2000-2023 M2N Limited E. & O.E. Oct 5, 2021 6:16 AM in response to dangregory. My setup is: Apple TV > HDMI > Philips OLED TV > optical > Sonos Soundbar. Control whether Apple TV outputs Dolby Digital encoded audio Decide what language to use for subtitles and audio tracks in foreign language content Calibrate your video or audio or check your HDMI connection to Apple TV Adjust video settings Watch Apple TV without disturbing others Set the language of audio and subtitles Adjust other audio settings Sep 30, 2021 3:56 PM in response to David Camps-Campins1. User profile for user: After update to tvOS15, sound and audio become more and more out of sync with time. Update 2 (January 30, 2023) 04:23 pm (IST): YouTube support now say that they are working to fix this issue. The video signal is processed by. Tried everything without luck. If not, then update the HomePods to 14.5 as well. All postings and use of the content on this site are subject to the. I think that timing protocol (PTP) that use Airplay2 for multiroom is used also for lip sync in 15.0 on AppleTV. Dear Apple, i've done half of the job for free, now it's your turn to fix the issue. Sep 29, 2021 8:21 PM in response to aigars16. User profile for user: Samsung's February notebook launches include the Galaxy Book3 Pro 14, featuring a Dynamic AMOLED display and a 13th-gen Intel processor. The Mac Pro is still available as the Mac to switch to Apple Silicon. The new tool requires that your iPhone is using iOS 13, while your Apple TV has tvOS 13 installed. Hi all, I've been having a lot of issues with audio sync between my Apple TV and my connected devices. aigars16. This doesn't look like a fluke. So what is happening is that system sound audio is working just fine. But I have had nothing but problems. I solved it by taking the Apple 4K out of the system and just using the Apple 3rd generation TV! Oct 7, 2021 8:38 PM in response to Ccastle84. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If you want a universal remote control that can do absolutely everything, and you don't care about the price, the Logitech Harmony Elite is hands-down the best remote you can get. Powered by Xenforo, Hosted by Nimbus Hosting, Original design Critical Media Ltd. frame matching etc. I assume that going via the AVR first is a must for UHD content that is delivered by a player or local media server, so that you can use other formats like TrueHD / DTS etc? I have reset both sets of devices, I get navigation sounds over the HomePods, but once a video starts playing the sound comes out of the horrible tv speaker. Considering this is Roku's top of the line device and their core-competency this should be the best product and software on the market. But most of all, when playing a TV show from Apple TV+ yesterday, I noticed a huge delay in audio. Oct 6, 2021 7:15 PM in response to dfried1. If you're moving a lot of data around, you want more ports than the Mac tends to offer and they have to be fast. We learn about Apple software updates as they're released, too. Head here. Oct 8, 2021 6:36 PM in response to Ccastle84. Apple drops full trailer for 'Ted Lasso' season 3, Apple TV+'s 'The Boy, the Mole, the Fox and the Horse' wins four Annie awards, iPhone 14 Pro vs Samsung Galaxy S23 Ultra - compared, 14-inch MacBook Pro vs Galaxy Book 3 Pro 14 - compared, Samsung Galaxy S23 vs iPhone 14 Pro - compared, M2 Pro 14-inch MacBook Pro vs M2 13-inch MacBook Pro, 2023 16-inch MacBook Pro vs 2021 MacBook Pro - compared, 16-inch MacBook Pro with M2 Max review: Newfound performance, in same great design, HyperDrive Thunderbolt 3 Mobile Dock review: Convenient port expansion for MacBook Pro, Hyper Thunderbolt 4 Power Hub review: Fast connectivity for demanding users, tinyRigs Leather oriGrid review: Organize while mobile. This further indicates that the stable tvOS 14.6 update should be able to fix the audio sync issues for all Apple TV users. May 1, 2021 8:39 PM in response to JoppeA. Source. tvOS 14.6 beta 2 adds refresh rates to settings and fixes wireless audio sync. It also seems to be an issue on MP4s with stereo sound, instead of Dolby 5.1 sound. Looks like no ones replied in a while. Wait until Apple TV downloads the update. I updated my HomePods and AppleTV HD to 14.2. Very frustrating. Makes the Apple TV useless, only YouTube works on it for me now," said Twitter user Ben Meighan-Carey. Play around with the value till the audio and video line up perfectly. Now, it appears that the latest tvOS 14.6 RC update might have fixed the said issue as affected users are reporting about the same. I tried all the 16 codes available under the find my model portion on the Directv menu for programming an audio device & none of them work. Now audio is out of sync or pausing even video which is not streaming anywhere is laging or droping. According to reports (1,2,3,4,5,6,7,8,9,10), multiple users are experiencing audio sync-related issues on the Plex TV app. I initially had it plugged into the AV Receiver but was having lip sync issues so plugged into HDMI 4 on the TV which allows for Dolby Vision. If you depend on your devices, wait for the final release. My device is set to auto update and is current. The hypothesis, however, does not account for audio trouble experienced on third-party hardware. The powerful M2 Pro Mac mini is now out, and it gives the tower a run for its money. Thank you for posting in Apple Support Communities. So frustrating! AppleInsider is one of the few truly independent online publications left. Oct 8, 2021 11:23 PM in response to Ali_E1. After stopping the stream and starting it again the delay was a lot less, repeating this steps a couple more times actually removed the delay entirely. Benfeever, User profile for user: My workaround has been restarting the HomePods from the Home app on my phone. The issues occur with all streaming services but seem to be slightly worse on YouTube than other services. This happens on all devices. There was a problem. Please refresh the page and try again. As noted by 9to5Mac, some users were accessing the Apple TV app through hardware like Roku devices. With Wireless Audio Sync, your handset is used to identify and correct audio problems that sometimes occur when an Apple TV uses secondary speakers. Again, this was NOT an issue until my Apple TV updated. LG TV picture settings set as recommended by "@sonoftumber" in the LG TV owners' thread. The main problem that viewers are facing is the persistent audio sync issue while playing content on the app. What is odd to me is that once the audio/visual goes out of synch during a show, it stays out of sync when I exit the application. Have you had a chance to try and calibrate the audio using the Apple TV app on your iPhone? Im not sure why this has occurred especially given the cost of two homepods. 2 Kudos Reply All Topics Previous Topic Next Topic 8 REPLIES jpicco If I stop the video, exit out of it and restart it, it syncs again. Interestingly, movie previews are apparently unaffected by the issue. For a better experience, please enable JavaScript in your browser before proceeding. Apple disclaims any and all liability for the acts, AirPods 3rd Gen audio sync issues with Apple TV 4K, I upgraded to the AirPods 3rd Gen from my existing 2nd gen so I could experience spatial audio. Robs1978, User profile for user: May not work for everyone, and should be installed with caution as it's impossible to downgrade to an earlier firmware - but this has solved the issue for me. I have run Netflix through my (smart) TV and had no problems with audio (its the same TV I have the Apple TV connected to). User profile for user: To start the conversation again, simply I have the same issue but only if I use airplay to direct the audio to my speakers. One of Satechi's newest docks is the Pro Hub Slim, which adds seven additional ports to the latest MacBook Pro and MacBook Air models. All postings and use of the content on this site are subject to the. For example, the Netflix app may work differently when downloaded directly on your Smart TV than it does when downloaded on your Apple TV, or it may require various settings to be customized to optimize performance through that device. Those affected can try it as a potential workaround and see if it helps. Still experiencing audio latency? We did come across a potential workaround that may help solve the problem for some. A forum where Apple customers help each other with their products. If you love AppleInsider and want to support independent publications, please consider a small donation. Takes a few seconds. Here's how they stack up versus the M1 Max and M1 Pro models. Now offering a wireless charger case, the popular earbuds feature the new Apple H1 headphone chip that delivers a faster wireless connection to your devices. On all 4 of my AppleTVs. Apple may provide or recommend responses as a possible solution based on the information However, the audio will drop again anywhere from about 30 seconds up to maybe 5 minutes later. It skips and the audio gout awry within 10 seconds and never catches back up. A number of subscribers of Apple TV are discovering sound problems in recent release "Greyhound," with an audio sync issue being noticed roughly an hour into the movie. PS. Been having issues with audio/video syncing with my new ATV 4K. after updating the iOS, my tv starts going out of time when I AirPlay the sound. A writer who usually finds himself on the other side of the spectrum. Both devices must be on the same home network and signed into the same Apple ID. Hope this helps. We have three 4K Apple TV streaming devices in our home and we were having sync problems on all streaming services with one of them. On my brand new Apple TV 4 K i tried to watch HAYU tv. This occurs when using Appletv app on a TCL tv. omissions and conduct of any third parties in connection with or related to your use of the site. wouterdam, User profile for user: Here's why, iPhone 14 or not, this keychain accessory can use satellites to help save your life, Apple is planning on bringing ads to Apple TV Plus, here's the proof, New York AirPods Max wearers targeted by moped-riding thieves, Ridley Scott's insanely expensive Apple TV Plus show recasts main character due to 'on-set altercation', Read everything from iPhone to Apple Watch, Mags delivered straight to your door or device. Under Audio Return Channel, select Play Television Audio. how is the desert a symbol in the alchemist, gamestop stuck on preparing for shipment, kipper recipes jamie oliver,
apple tv audio sync issues
01. jul