Does anyone know how to perform the same fix for Chrome? The Motorola MB8600 cable modem I received in May of 2022 does not have four ethernet ports, only one. I enabled Link aggregation and haven't had any issues. Read helpful reviews from our customers. If your endgame is Gigabit-speed Internet then you will have to upgrade to a DOCSIS 3.1 modem sooner or later. This is the case for me. As a result, Ill show you another way of accessing this information in your modems settings. If you use four ethernet cables to connect this modem to a router, it can potentially handle downstream up to 3.8 Gbps. The log is fairly clean for a nearly one month period, and the large number of correctables on the OFDM channel is often seen and thought not to be meaningful as long as the uncorrectable count is low. MB8600 is a DOCSIS 3.1 Cable Modem certified by Comcast XFINITY, Comcast Business, Cox Communications, Spectrum and more. */. Some modems have a screen that is off to the side a little, making it more difficult to see, especially from a distance. Our community is your official source on Reddit for help with Xfinity services. OpenBSD over 2 years ago. It also has a sleep mode that helps conserve energy. Unfortunately, multi-gig technology is quite limited. This is why buying a third party modem isn't always a great solution despite being cheaper in the long run. DOCSIS 3.0, which is still more than acceptable, supports more than 100 Mbps. At last, click on Upload and wait for a moment. If you live in a metropolitan area, you are probably in one of these networks. Motorola Solutions has the tools you need to get the job done in any organization. This is very important. Performance & security by Cloudflare. Browse our product & service portfolio to find the right solution for your team. First and foremost, your ISP needs to make sure that the internet connection between the ISP and the modem owner (you) still works properly after the update. In fact, updating your modem requires no action on your part at all. When asked about it, RCN said, "The Motorola MB8600 can connect but is known to have a lot of issues keeping a stable connection with our network. I'd call Comcast and ask them to make sure the right boot config got loaded onto the modem. And while all of its features dont work with the current state of wireless service in the US, this is by the far the most future-proof option around. I have defaulted both router and modem, turned off LAG on modem, to no avail. The Nighthawk C7800 is about comparable to Netgears Nighthawk CM1200 router, so if you already have some beefy Netgear tri-band router, then the CM1200 is the better value purchase. Although we dont often think about it, as soon as you put your homes devices online, youre at risk of an attack. 94 Expert Rating. Voice package and you are stuck with it 23:01 Motorola MB8600 is a Plus second ( )! Were well aware of this at this point. The built-in router can only support 3.2 Gbps. Forum security processing considers them "personal information" and may prevent the event log from posting if these are present. ARRIS Surfboard SB8200 is a comparable model. On top of that, renting a modem can be expensive because youre paying for it every month. Getting to the Web UI is important for troubleshooting, and since trouble is not uncommon on Comcast, several folks have already run into this issue. Your MB8600 won't be dropped before that. In addition to securing your home network against an attack, make sure your modem provides protection against lightning strikes and power surges. It was never valid in the first place. Take the few minutes to change your modems password if you havent done so already. In the coming weeks, Target shoppers with Gigabit speed broadband and Xfinity Voice plans will have the option to purchase the Motorola MT8733 DOCSIS 3.1 WiFi 6 modem/router, Motorola MB8600 and . Connecting to a Coax Cable. Sometimes a cable will already be available. The dimensions of the ARRIS Surfboard SB8200 are 5 inches, 2 inches, and 5 inches, while the dimensions of the Motorola MB8600 are 7.25 inches and 7.88 inches. This firmware update will only affect the modems connected to the ISP of that specific make and model. Compatible services: Comcast Xfinity, Cox, Mediacom CableMax downstream: 1 GbpsMax upstream: 1 GbpsChannel bonding: 328Ethernet ports: 1. Motorola MB8600 is the latest device from the new-generation of cable modems to join the DOCSIS 3.1 group (along with Arris SB8200 and Netgear CM1000) and, . So I have a Motorola MB8600 that keeps losing its connection to Comcast Xfinity internet. It seems like a pretty easy process. Couldnt find anything particularly useful on Motorolas website. A problem with your router shouldn't cause high error counts on the modem's downstream channels. If you end up using the same internet provider for more than a year, it is almost definitely cheaper and smarter to purchase your own modem. functionality and Motorola Mobility reserves the right to change the content and timing of any product, product feature or software release. The only way to know if your modem was updated is to check the firmware version on the device, which well get to later. However, having both units in one means less equipment and cabling, which can help reduce the clutter in your home office. Gigabit speeds are offered by the nation's largest ISPs, including Comcast Xfinity, AT&T, Cox, CenturyLink, and Google Fiber. Unfortunately, it will be a while yet until any ISP adopts this new tech. Click to enlarge. Most other ISPs stick with the firmware that shipped with the modem for years and years. Click on it, then click Delete and confirm the action. COPYRIGHT THE E.W. Once the modem update has been tested and everything works properly, your ISP will issue the firmware update. Rented modems from the ISP are usually modem and router combination devices, and they dont usually offer as many features as standalone modems and routers do. The way cable modems go, the network port decides the top broadband speed this modem caps at 1Gbps. If your modem says it has an old firmware version, the first thing to try is to reboot your modem. Its performance is capped at 1 Gbps and it cannot support multi-gig plans. If the trouble is due to a faulty Comcast rental device or anything outside your home you shouldn't be charged. Hi new member here can you please message me if you still have it, thank you. The MB8600 certificate isn't expired. As you can see, the firmware version installed on my modem is V1.01.22. Changing the default password of your modem will help keep hackers and bad actors from being able to mess with your modems settings. Download speed has gone from 1.4 tb average to 500mb. As a user, you cant make any changes to how your modems firmware functions. I didn't even know what model number I had. TheNighthawk C7800 is Netgears first DOCSIS 3.1-compatible modem-router combo. Generally, by the time your contract has ended, youve paid more for their rental modem than what a brand new modem would have cost you. They may not have a budget for testing that other, larger ISPs have. For example, I have a Netgear CM600 modem. This cable modem is backward compatible with 32x8 DOCSIS 3.0. Save my name, email, and website in this browser for the next time I comment. SCRIPPS CO., ALL RIGHTS RESERVED. I use xfinity with my own Motorola MB8611 modem. I'm wondering if the xFinity person(s) whom you were speaking with were trying to work on their personal handle times and gave you a phony answer just to get you off the phone faster. Comcast Radom Disconnects . Its range is fairly solid and it has a mostly complete feature set. I live in Arizona and my Motorola MB8600 cable modem had firmware version 8600-18.2.9 for over a year. What wifi router do you have and what device youre using to test the speed over wifi ? With some modems, youll notice annoying slowdowns occasionally. To top things off, you need to ensure you have access to Gigabit Internet before you upgrade. Depending upon where you live, you might have a few different ISPs to choose from. The modem supports link aggregation, allowing you to connect both ethernet ports to one source to achieve the aforementioned 2 Gbps transfer speeds. Unless you get your Gigabit Internet from one of these ISPs, then the CM1200 is a great pick. Similar to your modems default IP address, you should be able to find the default username and password for your make and model as well. Luckily, this information is listed on your modem as well. Question Motorola Moca Adapters or Really Any Moca Adapters Question for Setup: Networking: 2: Aug 3, 2022: Similar threads; Question Looking to use my own router with my fiber modem: In this post Ill break down everything you need to know about updating your modem. Issue Resolved: so as a last resort, before calling Comcast again, I removed an inline surge suppressor from my coax cable. If you dont know your IP address and your modem doesnt have a sticker on it, you should try looking online. I just hope Comcast fixes this. If you are looking for a gigabit-compatible modem-router combo to fully upgrade your home wireless network, then the Nighthawk C7800 is a surefire way to reach the max speeds available in your neighborhood. Dont worry if youre not sure what your modems IP address is. Lets looks at it from an ISPs perspective. https://corporate.comcast.com/stories/meet-our-digital-care-team, Press J to jump to the feed. If your area hasnt yet switched over to fiber, you may be in for a major upgrade in the future. MB8611 New firmware. Most likely will need a tech to figure out where the breakdown is happening. Then locate the Firmware or Update section and download the latest firmware update on your router manufacturer's website. If you rent equipment from Comcast, you are eligible for an update on us! The same can also be said for an updated router, though. The rep said thats not the case since its my own modem. Your MB8600 also supports all speeds of any DOCSIS 3.0 services. It features some of the latest specifications and all that at a much lower price than . If you are searching for the best router in the market, but don't have a lot to spend, then the Motorola MR2600 AC2600 router is a great dual . By updating your modems firmware, youre improving both the security and performance of your modem. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. No longer support just means they won't help troubleshoot anything if there's a problem but it'll still work fine if you don't need troubleshooting. In fact, the Motorola MB8600 offers almost identical hardware specs to Arris SB8200, which should come as no surprise considering Motorola is partially owned by the Arris Group. As usual, the hardest part will be getting ahold of a representative to return your rented equipment. Guess Ill buy another to replace this one next. Just dont forget a Gigabit router. Just figured out my modem is running 8611-19.2.20, which I think is the most recent versionmust be something else. Please contact the moderators of this subreddit if you have any questions or concerns. The main benefit of this technology is that its max downstream caps out at 10Gbps and its upstream caps out at 2 Gbps. Where you can find your modems current firmware version, How to determine what firmware version your modem should have, How it connects to your ISP to provide you with an internet connection, What the settings page looks like when you log in to your modems settings, The ISP youre using isnt a major provider, Your modem is old or an uncommon make and model. I just ran into this problem and found this thread. Motorola MB8600 modem issues/firmware update. Learn More. On the bottom of my modem theres a sticker that lists its IP address. I use xfinity with my own Motorola MB8611 modem. HomeNetworking is a place where anyone can ask for help with their home or small office network. Making sure your modems software is updated is very important. The only browser I could login to my modem with is Edge. Restarts of router between each change. Your IP: On the other hand, they may tell you that they wont be updating your modems firmware. However, if you have the extra money, it cant hurt to go with the better model to account for your future needs. I then re-enabled LAG and have approx 1.3tb download speed. This issue aside, the SB8200 is definitely one of the best DOCSIS 3.1 modems, and thats not even because of how few there are. This has persisted through a number of modem reboots and Xfinity techs trying various things on their end. They should be able to tell you if theyre working on the update or not. The C7800 has a useful LED display to show the status of different components and is overall fairly compact. And while both the modem and the router are powerful enough to handle the highest throughput available through cable Internet, its worth noting that the built-in router isnt quite as powerful as the modem. I'm asking if the tp-link router can support using 2 WAN ports with LAG to get downstream data rates above 1 Gbps. In my case, my modems firmware matches the latest version released by the manufacturer. ). My device, as configured by the CableTown ISP service, has SNMP disabled. If you look at both their features, you'll find they are almost the same. Question Restore stock firmware for Archer . Ill use my modem as an example. The Motorola MB8600 is still listed at xFinity My Device Info. SNBForums is a community for anyone who wants to learn about or discuss the latest in wireless routers . I have an SB8200 that within the past few months dropped from 900+ on xfinity 1200Mbps service down to 500-600. Press J to jump to the feed. Netgear Nighthawk CM1150V Cable Modem with Voice, NetgearNighthawk C7800 Modem-Router Combo, Arris SURFboard SBG8300 Modem-Router Combo, Supports >2Gbps connections with bonded ethernet ports, Supports <1Gbps connections with bonded ethernet ports, Not compatible with Verizon, AT&T, or CenturyLink, You can only use one ethernet port at a time, Supports >1Gbps connections with bonded ethernet ports, Not compatible with Verizon, AT&T, CenturyLink, or Frontier, Ethernet ports cant connect to multiple devices, Not compatible with Verizon, AT&T, Spectrum, or CenturyLink. This takes your signal to the legal limit the FCC allows. This can be especially true when your internet plan isnt with a large provider. To touch quickly on the routers specs, the C7800 has a dual-band AC3200 router that delivers speed in excess of 1 Gbps on both a 2.4 GHz and a 5 GHz band. Its your job to make sure that your ISP is updating your modems firmware. New phone because the iOS or android update has list of old phones that won't work with it. In order to get started can you please send me a private message to Xfinity Support with your full name and full address by clicking the chat icon in the top right? The Motorola MB8600 Modem features DOCSIS 3.1 technology, while other models have 3.0. And while all of its features don't . If you have a question you can start a new discussion Current Motorola MB8600 Modem firmware for AZ? For example, Im talking about the major players like AT&T, Comcast/Xfinity, Verizon, or Cox Communications. Try a wired PC connected to the modem with out the RBR online. Click to enlarge. I just tapped add new modem and followed the instructions. Heres what information was listed in this section. Actual speeds depend on your cable modem service and the speed of your Ethernet LAN ports. This IP address 52.191.163 . Right when I log in to my modem, the firmware version is listed right on the home page. Is there a better make/model that has similar performance and price to l. The good news is that the process for updating your modem doesnt require as much effort as updating your router does. Save Share. Then, press on Choose file and pick downloaded Firmware. If your phone and Internet plans are tied together, then you need a replacement modem that handles both in order to ditch Xfinitys rental equipment. The good news is, youre not responsible for updating your modems firmware. Renting a modem will just about guarantee that itll receive firmware updates. If they are no longer supporting the device it is at.end of life. Ultra Fast DOCSIS 3.1 Cable Modem; . Along with our in-house experts, our team analyzes thousands of product reviews from the most trusted websites. This can be easily enabled with a future firmware update, but until then, the device is only capable of 1 Gbps. Lets say youve tried rebooting your modem and calling your ISP. It has 2 OFDM technology, which is a useful data encoding method that reduces latency in DOCSIS 3.1 devices. The AC2350 router supports these speeds across a wide area of effect but the whole unit only supports gigabit Internet with select providers including Cox and Xfinity. However, I notice that the MB8311 is on the modem compatibility list on the Spectrum website. Modem and Router are both ~1mo old. Now you know what version of firmware is installed on your modem. That depends. For gigabit internet plans. Please post the downstream power level and SNR values for all channels as well as: @BruceWheres a screen shot, hope this helps. Motorola/Cox, I am between a rock and a hard place and neither of you are helping me! If its out of date, it should update automatically as long as the ISP has issued the firmware update. How to update MOTOROLA MB8600: First, you need to download firmware from the official website of your router manufacturer. To give simultaneous Internet access to many devices . Security is an important consideration. In fact, 82 percent of U.S. homes have broadband internet, up 10 percent from a decade ago. If your ISP wont update your modem, its most likely that: If you dont want to change your ISP (or theres no ISP in your area) and you want your modem to receive updates, you dont have much of a choice. This modem has five status-reporting LEDs that are easy to read and help immensely in troubleshooting. https://www.motorolanetwork.com/pages/comcast-replacement-program. The Motorola MB8600 Modem has a forward-facing screen. Motorola mb8600. Drop to a plan <=940 Meg and it will become compatible again. Thisll all be invisible to you. When you restart your modem, it runs through multiple checks when it powers up. Still, this modem stands on its own, offering the highest potential download speed, assuming you are able to utilize its four ethernet ports for link aggregation. Seems to work FINE. Rebooting your modem didnt work, and your ISP said they wont by updating your modem. Top actual speed is just under 1Gbps without bonding, just under 2Gbps with 2 bonded ports. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. This is data for the generally-technologically-inclined folks who check their modem status information on occasion, or at Comcast's request. Your MB8600 supports DOCSIS 3.1, the fastest cable modem service standard. The bottom line here is that you want your modem to get firmware updates when they become available. Description. My internet plan is with Comcast, so it looks like my modem firmware should be version V1.01.22. This time they are saying they need to call Motorola to update the firmware, and Motorola isn't open until tomorrow when I'll be at work and my wife is supposed to be working from home. If you want to wirelessly broadcast your high-speed signal through your home, you will also need a Gigabit-compatible router. 1 Gig NEW . My modems manufacturer is Netgear, so I did an internet search for Netgears website. Without ethernet bonding, it can still support gigabit speeds, which is as fast most comercially-available Internet services go currently. But buying a modem can be overwhelming if youve never shopped for one before. Somewhere along the way, my uncorrected counts got much better, and all downstream channels are cleaned up. Does this typically mean 1) there's a signal issue (either from Comcast or via bad wiring/splitter/etc), 2) there's a hardware issue with my modem, or 3) there's a configuration/activation issue on the Comcast side?
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