Stupidly hard questions for the role - it was like I was interviewing to be CEO. The group task will be a situational one with a scenario to answer, and the solo interview is with a set number of questions. God bless u mate and taking the time to help a lad out like mw who is in over his head. We have eliminated all risk for you. Be sure to highlight your favorite and most challenging positions. What would you consider when dealing with them and why? I did not rate myself higher because I feel everyone can improve their skills as no one is perfect.". I applied online. Finally, we have eliminated all risk for you. Full Suggested Answer & Detailed Response, Question 10, What specifically has attracted you to Waitrose and why do you think you would be a good fit for this role? GET ALL 12 QUESTIONS AND UNIQUE ANSWERS TO THE WAITROSE INTERVIEW, PLUS FREE 30-DAY ACCESS TO OUR ONLINE INTERVIEW TRAINING COURSE, Question 1, "I would be very excited about obtaining a role in leadership within Waitrose in the future. ", "I am very committed to my employer and am only absent in events of sickness or the odd family emergency. Thereafter, its just 27+vat per month. So there is no risk. "I have worked in retail for the past eight years. Describe a stressful situation at work and how you handled it? Good process overall. There are many different leadership styles: autocratic, democratic, servant, pacesetting, coaching, collaborative, affiliative, and more. Heres why you should buy with PassMyInterview.com. I do best in a supportive environment with room to grow, the ability to ask questions, and healthy coworker relationships. The interview process was easy and enjoyable. PassYOURinterview at the first attempt! Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Perhaps you like to receive gifts, financial perks, public recognition, kind words, or title promotions. However, be sure to back up your reason for liking or not liking performance incentives. Which all went well. I am easily encouraged, and my best reward is knowing that my hard work is noticed. To make yourself stand out, thank the interviewer at the beginning of your response for letting you ask questions. Full Suggested Answer & Detailed Response, Question 4, Here we. The questions were easy to answer on the spot and required little to no preparation. If this happened on my way to work, I would call ahead of time to ensure someone could cover my shift. Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. Dates shown above are approximate. Interview Questions for Waitrose Supermarket Assistant.Tell me about how you worked effectively under pressure.What is most significant to you in an Executive Waitrose Supermarket Assistant. FREE 30 days access to our BESTSELLING online Interview Training Course! Examples of good questions are asking the interviewer how you performed in the interview or if you need to clarify anything, asking what the interviewer likes most about working for Waitrose, or if they have any hesitancy about hiring you. All of our products and training resources are protected by our 30-day no questions asked money back guarantee. Retail environments are competitive, and a business can go down with one honest mistake and poor review. He is extremely passionate about helping people pass their interviews, and his success rate is unrivalled within the interview training sector. ", "If a coworker failed to show up for their shift, I would pick it up if possible. I do my best always to be available and present when expected.". The group task will be a situational one with a scenario to answer, and the solo interview is with a set number of questions. Full Suggested Answer & Detailed Response, Question 3, Be sure to give a more in-depth answer than the typical 'I am looking for growth' answer many interviewers hear. My criminal record is clean, but I did have poor credit two years ago. I feel confident that, if you hire me in this role, you will be very happy with my performance, contribution to the wider team and my ability to uphold the strong values Waitrose adheres to., First and foremost, I would follow my training and the Waitrose principles in regard to customer service and care. How would you manage food temperature in the freezers/ fridges? It felt good to help, and I do not mind helping others when needed. I applied online. "I am very much an over-achiever and find that the best way for me to be recognized for a job well done is through words of kindness. "I stay calm and composed when issues arise. ", "I am very comfortable working independently. Tell me about a time you worked in a team. In my opinion, the Waitrose brand is synonymous with quality and outstanding customer care. I am geared for healthy competition, so when we had contests, it greatly motivated me. I hope once I complete my education that, I can be given full-time hours for the summer. Discuss with the hiring manager Waitrose's core values and why you think you are the top choice for this role. Purchase the full package below for just 4.99 to download the answer to this and all of the interview questions featured on this page! Was quite a while ago now. After everything we have gone over in this interview, do you have any hesitancy in offering me the position? The complaint steps literally saved me for my interview earlier, thank you!!:). Thank you for sharing. "I have researched Waitrose a great deal and am very happy with the positive reviews I came across online. Then once got through that stage. I gave two weeks' notice and left the company on good terms.". Rather than placing blame, I believe it's always more effective to ask for growth recommendations.". TIP #2 During your Waitrose interview, we advise that you focus on demonstrating the core qualities and attributes of customer service, working hard under pressure, strong attention to detail, resolving customer complaints and queries, being a positive team player, having a flexible approach to work and also going above and beyond what is required for customers when needed. If you sound cocky or arrogant, the hiring manager may feel you would be challenging to work with. ", Our Professional Interview CoachLauren McCabe Reviewed the Above Answer. Have a question or concern? You will be better prepared to answer the question if what they wrote is fresh in your mind. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. No pressure at all. Heres the FULL LIST of interview questions for the WAITROSE INTERVIEW: Waitrose has an exceptional, high-quality presence in all of its stores. Performance incentives can be very motivating. While I have never created displays, I worked for three years with a florist and learned how to create beautiful bouquets. Interviews at Waitrose Experience Positive 77% Negative 15% Neutral 8% Getting an Interview Applied online 100% Difficulty 2.2 Average Hard Average Easy Interviews for Top Jobs at Waitrose Supermarket Assistant (380) Sales Assistant (86) Customer Assistant (80) Customer Service Assistant (61) See more interviews for top jobs What is the interview process like at Waitrose? I fully believe in honesty at all times.". Assure the interviewer that you can be trusted while describing what your most recent employer would say about your character and integrity. You want to focus on being positive in your response. First, when would you like to have this position filled? We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. "I am happy to work a flexible schedule and overtime as needed. Interview Questions. During my research in preparation for this interview, I studied your website, and I have been especially concentrating on your customer service guidelines. Q3. I understand that retail can be challenging because of the multiple personalities you are faced with daily. If I have a question or require assistance from my supervisor, I do not hesitate to ask them.". I have had to cover for coworkers several times in the past, and I don't mind accepting overtime hours. ", "I have two copies of letters of recommendation if you want them for your file. The hiring manager will contact your previous employer for a reference. ", "If the customer is being physically aggressive towards myself or coworkers, I would call security immediately while making sure we are safe. Using the posted salary range will help you determine what salary range you would expect if hired for the position. Tell me what you know about the Waitrose supermarket brand in respect of our core values and ethos? I meet and exceed your requirements and have the knowledge and experience you are looking for. Reliable transportation can be a personal vehicle, Uber, public transportation, carpool, motorcycle or bicycle, or walking. How to Answer: Why Do You Want to Work Here? I communicate effectively with diverse groups and know how to bring out the best in people. Show the hiring manager that you value customer service and always put your customers' needs first. What is the interview process like at Waitrose? So I recently applied for a part time job at waitrose! The only time I was unable to cover a shift was when I had an exam at University that I could not miss. The group task will be a situational one with a scenario to answer, and the solo interview is with a set number of questions, went in for a group interview where we had to do a task involving discussing what order we would do certain tasks and then a quick 1-1 interview where they only asked a few questions, I applied online. Finally, be sure to mention any successful outcome. Rather than going to my manager with the complaint, I offered to take on some of her workload so she would have the time to complete the schedule. As soon as you enter a Waitrose store, you can literally feel the quality customer service, products and groceries. I ask them if they have questions, I actively listen, and I am great at reading body language. You cannot force others to communicate with you in a way you would always prefer. I interviewed at Waitrose (London, England) in Aug 2020 Interview A one-to-one interview that included both behavioural and technical questions, which are tailored for STAR-style responses. If the interviewer deems your absence from work an excused and unavoidable reason to miss work, it will likely not be an issue. Interviews at Waitrose Experience Positive 78% Negative 7% Neutral 15% Getting an Interview Applied online 95% In Person 2% Recruitment Agency 1% Difficulty 2.6 Average Hard Average Easy Interviews for Top Jobs at Waitrose Supermarket Assistant (381) Sales Assistant (86) Customer Assistant (80) Customer Service Assistant (61) It is a subsidiary of John Lewis Partnership. If you gave notice, were laid off, or fired, describe the circumstances behind your leaving. Why do you want to work for Waitrose? Very laid-back, almost forgot I was in an interview. I have worked in a leadership capacity for the past five years and love sharing my knowledge and experience with others. "I have reliable transportation. "I am prepared and committed to working the hours listed in the position's job description. We do not claim our questions will be asked in any interview you may have. Be sure to avoid sounding self-righteous in your answer. If you have a former supervisor who commented on your excellent communication skills in a letter of recommendation or performance review, use their description in your response. Discuss with the interviewer how you ensure that your customers receive the best service from you. They keep employees motivated to do a great job and ensure they are on top of their KPIs. Q6. Be thoughtful and draw upon the research you have done on the company. ALWAYS: We're quirky, proud and at our best when we are free to be ourselves.WE NOT ME: When we work together anything is possible.Be sure to memorize these values before your interview so you can answer this question with ease. Candidates interviewing for Supermarket Assistant and Hospitality Partner rated their interviews as the hardest, whereas interviews for Delivery Driver and Shop Assistant roles were rated as the easiest. There is no reason why you should not hire me.". Share with the interviewer how you would like to be recognized for your hard work. Waitrose is a British employee-owned supermarket store with over 3009 shops across the United Kingdom. When responding, back up why you would like your requested salary based on your skills and experience. PassMyInterview, Suite 4, 2 Mount Sion, Tunbridge Wells, Kent, TN1 1UE. I always try to be at least 10 minutes early for my shift. I am excited to work for Waitrose because of the flexibility you offer students and the growth potential. Was asked a variety of questions on how I would or had dealt with past situations with customers and colleagues. "My most recent employer and all others would say that I have strong character and always choose honesty first. Focus on describing your written and verbal communication skills. One time a situation did not go the way you expected, How would you deal with a customer complaint, Asked how I would deal with workplace situations, Tell us about a time you adapted your style to suit someone else. First is the psychometric tests followed by a group interview and then a solo interview. The answers to the FULL LIST of interview questions featured on this page. This online course has been used by 100s of job seekers to help their successful interview preparation. Interviews at Waitrose Experience Positive 64% Negative 9% Neutral 27% Getting an Interview Applied online 100% Difficulty 2.9 Average Hard Average Easy Interviews for Top Jobs at Waitrose Supermarket Assistant (378) Sales Assistant (86) Customer Assistant (79) Customer Service Assistant (61) See more interviews for top jobs Thank you for asking. The customer will be required to give an explanation as to the reason they would like a refund and replacement, and if appropriate, one will be given. What is your most important success so far? I believe a management role with Waitrose would be a great next step in my career.". The actual interview took around 45min, again give examples of good customer service, time when you went out of your way to help, how you cope under pressure etc. The interviewer hopes to hear that there is no reason not to hire you! I would tell my manager immediately. These can include telephone interviews, video interviews, face to face interviews and assessment centres. Tie these desired qualities into your answer to display you are a fit for the role. ", "I have some dispute resolution training from my previous retail position and fully believe that flexibility needs to be offered in extreme situations. Think about some of the variables in your life that could affect your ability to arrive on time for work. Can you describe the management style here? I also appreciate that you allow yourself and your employees to be themselves while working as a team. I applied online. TIP #4 In respect of TIP#3 above, when answering these types of behavioural interview questions, we recommend you make good use of the STAR interview technique. by asking how I can help them, listening to their responses, and providing excellent customer service. Perhaps another store in future. Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Waitrose interview details in Slough, UK: 46 interview questions and 36 interview reviews posted anonymously by Waitrose interview candidates. Before your interview, research Waitrose's leadership style online. Tell the interviewer why this particular job duty excites you. Sales contests, for example, are a great way to motivate me.". These bonuses include free guides, powerful online training and more! Show that you can react appropriately when you see that your employer, coworker, or customer has a need that goes beyond your usual day-to-day expectations. ", Be sure to check out our other company interview question sets, This company typically hires for the following careers, use these career-focused practice sets to help you win your interview. Focus on describing the positive reasons for wearing a uniform. I have worked in a leadership role for five years and always lead by example. I explained the situation to my teacher when I got to class. The interviewer asks this question to see if your leadership style will work with the company culture. I do not prefer close supervision as I am confident in my skills. I have been slowly building my credit and recently qualified for a mortgage to purchase another home. Had to do a task, too. Thanks a lot! Then you can be better prepared to formulate your response. I like to seek out diverse ideas, opinions, and thoughts from my team to build strategies and solve problems. Interview questions and answers were first added on July 30th, 2018, 1 community answer was added by Lauren McCabe on October 31st, 2019, 304 questions and/or answers were updated by Krista Wenz on September 13th, 2022, Checked for grammar and spelling mistakes by Ryan Brown on September 13th, 2022. I have a well-maintained vehicle, and I am comfortable with the amount of travel required to get to work every day. Merely share that you have the means to get to work consistently and on time. In addition to upholding the strong values and ethics of the Waitrose brand, you will also be required to demonstrate outstanding customer service and care, have a flexible approach to working, be able to work well with other employees and partners, be able to resolve customer complaints, demonstrate great attention to detail, make decisions in the best interests of the brand and also potentially work unsociable hours if and when required. I went today and got the job on the spot! Most companies have policies in place for handling rude or aggressive customers. Easiest Most Difficult Interviews at Waitrose Experience Positive 82% Negative 5% Neutral 13% Getting an Interview Applied online 96% In Person 2% Recruiter 0% Difficulty 2.6 Average Hard Average Easy Interviews for Top Jobs at Waitrose Supermarket Assistant (382) Sales Assistant (86) Customer Assistant (80) Customer Service Assistant (61) From what I have learned about Waitrose, it sounds like that is the type of environment I can expect working for your company.". Interview questions and answers were first added on July 30th, 2018. Felt like a formality rather than a real test of an interview. They did not have a store in the area where I moved, so I could not transfer. Discuss with the interviewer why you want to make a change and how this particular role fits well with the changes you seek. It was fast and easy, asked several questions and had a group part before. Many people like recognition in some way for their accomplishments in the workplace, while others do not require public recognition. I was taught to treat others as I want to be treated, which is what I do daily.". "I am more than willing to cover a shift for a coworker if possible. I am prepared to express my interest through hard work and taking on leadership duties as you feel I am ready. Learn more here. The interviewer would like to know if anything negative will appear in your reference check to determine if they want to move forward in the hiring process. You will get the best work from me if I am being treated with respect and feel appreciated.". Well structured and flexible: few questions about how to deal with difficult situations and how to deal with team work. "I have an excellent list of references who will say that I am a hard worker who always brings a positive, compassionate attitude to the workplace. I found it challenging because it was a different industry than I was accustomed to. You can find out more about which cookies we are using or switch them off in settings. I want to learn the fundamentals of sales and become comfortable with both sides of the business. No minimum term. When researching the company, you must have found several reasons why you want to work for them. This is your opinion, and you can answer how you would like. Leadership at the retail level can open up many career options, such as store management, district-level leadership, and even corporate opportunities. The group task will be a situational one with a scenario to answer, and the solo interview is with a set number of questions. If you have suggested change in another area of your life, use that example in your response. Followed by some behavioural questions then a general chat about availability etc. While the interviewer would prefer someone with experience, the question asks if you are a creative person capable of creating attractive displays. Be sure to mention how you have handled rude or belligerent customers in the past while following company policy. Super nice interviewer and easy questions. Assure the interviewer that you can handle a situation like this with poise while keeping the customer happy and the needs of the company in mind as well. You must create your own answers, and be prepared for any interview question in any interview. TIP #3 During your Waitrose interview, there is a strong possibility you will get asked situational or competency-based questions that require you to give an example of when you worked as part of a team, provided great customer service, dealt with a customer issue and also worked hard to solve a problem. Everyone needs to remain respectful, and I would not hesitate to ask a customer to offer that respect in return. Name a time youve faced a problem and how did you overcome it? Was asked a variety of questions on how I would or had dealt with past situations with customers and colleagues. I like to be pushed beyond my boundaries. I feel that having a satisfied customer is most important, and sometimes refusing a return is not worth the bad word of mouth or risk of negative online reviews. 1 community answer was added by Lauren McCabe on October 31st, 2019. ", "The three qualities that make me a strong fit for this position are my leadership, communication, and problem-solving skills. Went for interview and we as given a written test of how you would sell to certain people then asked 3 questions which I thought were completely over the . The interviewer wants to know what you hope to gain by working for Waitrose. Most Waitrose job postings have many job duties you will be asked to perform. Before he took a massive jump as a complete player, the former Alabama signal-caller sat down with the Philadelphia Eagles in an unreleased Combine video. Describe a time when you dealt with a difficult customer or client? Waitrose Interview Process; watch this thread. All rights reserved. "I describe my leadership style as collaborative. Salary questions can be a bit tricky. If you do not have experience working in retail, be honest with the interviewer and tell them you have not worked in retail before. 2023 PassMyInterview.com. Thank you so much..i have an interview laterit helped a lot to boost my confidence. Suggested answers verified by our panel of interview experts. "I have researched your core values online and feel your values align with mine to a tee. Thank you so much for this!Honestly this information gave me a sense on how to handle my interview as well as improve my interview skills. Having studied the job description for this role, I feel I have the required skills, qualities and attributes to not only perform the job to a high standard, but to also maintain the standards you expect of your employees and partners. Get all 12 interview questions and suggested answers for your Waitrose Interview, plus FREE bonus access to our bestselling online interview training course, which contains over 50 powerful video modules to quickly get you interview ready (and they work for ANY interview). All the questions featured were asked during my interview and on the next day I received a phone call telling me Im hired. ", "I understand this role will include working evenings, weekends, and holidays. We have a set of five values that were created by Partners, for Partners, to explain what it means to be a Partner and what makes a great one. I interviewed at Waitrose, Online assessment Group assessment looking at priority of tasks of a typical day and customer service tasks 1 to 1 interview asking uniform sizes and working availability, questions about hobbies and previous experience. ", "I ensure that my customers' needs are met by actively listening to them and asking the right questions. ", "Just yesterday, I had a customer make a purchase and noticed that she was struggling with her bags. ", "I am able to commit to the hours as shown in the job description and am available outside of college times. The interviewer does not want to hear that you left your previous job because you did not like your boss or are switching industries because you could not tolerate the schedule. "I had zero unexcused absences last year. TIP #1 Waitrose are renowned for high-quality goods and services and pride themselves on being an outstanding employer and customer service provider. You will stand out as a stronger candidate if you reply that you motivate yourself at work. The interview process was easy and enjoyable. First is the psychometric tests followed by a group interview and then a solo interview. Really welcoming and straightforward, the interviewer was friendly. If you come across as the type of person who requires constant recognition for everything you do, the interviewer may feel that you would be a challenge to work with. If there is anything in your schedule that may hinder your availability, be sure to address this. Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. I just wanted to thank you so very much. ", "I value honesty, so if I saw a coworker stealing. "My reaction to employee theft would differ if I were a retail associate or a retail manager. Answer dates might appear two to three weeks before they were published. The hiring process at Waitrose takes an average of 19 days when considering 1,343 user submitted interviews across all job titles. Be diplomatic and refer to company protocol in these situations. Focus on describing the attributes that make you a great employee and how they will benefit Waitrose if hired. PLUS BONUSESIn addition to the specific WAITROSE INTERVIEW Questions & Answers, you will also receive the following BONUSES: 150+ Page Interview Skills Guide packed full of interview advice, to tips from interview experts, and all of the most common interview questions with detailed answers. This video will reveal what questions are asked most often in Waitrose interviews and will teach you how to answer them. ", "I have a transformational leadership style. Glassdoor users rated their interview experience at.
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