Also when you come too late (half an hour before the official end) you really have to insist to get the fruits they serve earlier. Thank you for your appreciation, excellent rating and high recommendation. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Thank you for your excellent feedback, which I will be delighted to share with my team. Which room amenities are available at Long Beach Mauritius? Maybe at least this here reaches the management. Do not miss also to treat yourself well at the Spa. We had a fabulous Easter break at the Long Beach resort. The restaurants were varied in standard and type of cuisine. Amazing stay, great hotel on Easter holidays with my family. No fresh juices (they can't make fresh orange juice, really?) Yes, Long Beach Mauritius offers airport transportation for guests. It is always a pleasure to read that our guests are satisfied with the location, the layout and the services that we provide at our Resorts.I am delighted that you have taken the time to share such kind of experience to the world and would like to thank you for your appreciation of the facilities and services. The resort itself is beautiful. We are glad to hear that you discovered the water activities with enthusiasm. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. Top room amenities include a minibar, air conditioning, and a flat screen TV. Our kids had the most amazing time and made lots of new friends. The hotel itself is beautiful in a spectacular setting. To have the opportunity to improve your stay to a better one, we have shared your experience with the concerned team, who will take the measures to solve the mentioned points. We have been to numerous hotels in mauritius and travelled to many countries but we have never met someone so kind along with an exceptional customer service like his -From Rughoo Bhikoo family, Dear janhavir2023, Greetings from the Long Beach Mauritius! Special thanks to Vinesh at the beach bar who helped my daughter when she was temporarily separated from us. We really did not know much about the specialty of Hasu, so we asked Mr. Adesh himself to surprise us with the best dishes. Coastal Road, Belle Mare, Mauritius 41601. It's simply the little things that make the subtle difference. Yes, guests often enjoy the ocean view available here. Your satisfaction is the greatest reward of the team, and certainly will act as a source of motivation to perform even better. We recommend calling ahead to confirm details. To have the opportunity to improve your stay to a better one, we have shared your experience with the concerned team, who will take the measures to solve the mentioned points. Thank you for your review once again and for being our ambassador. Does Long Beach Mauritius have any great views? The Long Beach Hotel had various activities and honeymoon privileges. In response to your concerns, we regret that the service was not up to your expectation. Coastal Road, Belle Mare, Mauritius 41601, Lock in the lowest price from these sites, The excellent service and warm welcome received at Hasu Restaurant. (Ive been in kanuhura, from Sun Resorts and is way too much better than Long Beach). Dear Guest, It fills me with great pride to learn of your great experience here at Long Beach Mauritius. Your feedback is a great source of motivation for us as we try to achieve even higher standards of service and care. 7.7 Good beach. But first things first: we had issues with our airport transport as we booked via an agency and we were not able to reach the hotel so we took a taxi. high service quality and best food; rooms worn out and renovation required. See more questions & answers about this hotel from the Tripadvisor community. Warmest regards, Christian Jaquier. Please see our partners for more details. May be you can release some pressure from them :), Dear Evelina G, Thank you for choosing the Long Beach Mauritius for your family trip and for sparing some time to share your experience about your recent stay at our property. His customer service is excellent and his kindness is beyond expected. Yes, free parking is available to guests. The food at each of the restaurants was amazing but special mention needs to go to Elvis at Hasu who looked after us beautifully; Rohan who booked us our fabulous Valentines meal and Celine who took great care of us all week at breakfast and lunch. Also the room does not look like in the pictures. By the way, if the option is to stay mainly in the hotel, and not hanging around in the island every single day, I think all inclusive option does worth it, but Ill be back to this during my comments. Dear Guests, Many thanks for sharing your fantastic review concerning your most recent holidays through Trip Advisor. Long Beach just oozes cool it combines carefree, elegant living with a blend of contemporary architecture and tropical landscape. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We recommend calling ahead to confirm details. Dear Guest, I would like to thank you for staying at our resort and also for taking the time to write a review of your experience. Payments made by partners impact the order of prices displayed. Thank you for your appreciation, excellent rating and high recommendation. Warm regards, Christian Jaquier, Hk Shah Alam services was extremely good. I am so glad to note that you did appreciate the overall services and facilities offered to you and the recognition of all our exceptional team members. The whole team looks forward to the soonest opportunity of welcoming you back. Also when you come too late (half an hour before the official end) you really have to insist to get the fruits they serve earlier. You will really enjoy it their. Warmest regards, Christian Jaquier, We have just returned from a planned 10 night stay (extended to 12) at Long Beach. I wished that she was living closer to where I am but we will surely be back. It is simply not 5 star. Own or manage this property? Own or manage this property? He made sure that we enjoy the hotel at the maximum and we certainly did. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. When he went there one afternoon they were expecting him with his favourite paw patrol prints to colour. From the waiting staff, the bar, the beach all done with a smile. beach is very nice. From the waiting staff, the bar, the beach all done with a smile. Facing the splendid sunsets, Victoria Beachcomber is one of the most popular family resorts in Mauritius. Our team checks each review posted on the site disputed by our community as not meeting our. Maybe at least this here reaches the management. Are any cleaning services offered at Long Beach Mauritius? Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. I guess it was reserved for someone else. We will share your reviews with all the staff, specially with Oliver and it will definitely a boost for all of us. I work in tourism and I would have at least offered a compensation for that day and I wouldn't have sent someone ahead who couldn't do anything about the process anyways beside apologising. From the moment of our arrival to the moment we left the service at the hotel was impeccable. Sincerely, Jean-Marc Ma-Poon, Its true, the best of all was the beach and the sea. Yours sincerely, Christian Jaquier, We recently came for my birthday and we really enjoyed it, all thanks to Mr Vimal Rambhojun at the main bar area. Own or manage this property? Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. Going to breakfast half an hour before they close is too late for some dishes? Next: the breakfast buffet. There are plenty of toys, activities, anything that you can think about. The swimming pools, the morning yoga, the entertainment, spa, restaurants, kindergarden they are all really much beyond expectations. It is a relatively small hotel, and in the beach there isnt many people around. We look forward welcoming you back very soon. Fantastic, Dear Guests, Many thanks for sharing your fantastic review concerning your most recent holidays through Trip Advisor. What are some restaurants close to Long Beach Mauritius? You will love it as we did! Read more Write a review Showing 1 - 25 Next page Reviewed: 31 December 2022 Patricia United States 6 reviews The hotel itself is beautiful in a spectacular setting. I look forward to welcome you for other great moments. The place is so cosy, peaceful and it was exactly the place where i wanted to be for my birthday. Sincerely, Jean-Marc Ma-Poon, We stayed for 7 nights at the end of March. No fresh juices (they can't make fresh orange juice, really?) Warm regards, Christian Jaquier, Hk Shah Alam services was extremely good. Our room was very nice but had a bit of a funny smell in the wardrobe. Our kids spent a bit of time at the kindergarden and we were able to feel how much care and attention these ladies were giving to the children. Looking forward to welcome you back for another great moment. This is not how you treat guests. A manager for example. Rooms are, Dear Guest, Thank you for taking the time to share your feedback. Please see our partners for more details. Are any cleaning services offered at Long Beach Mauritius? The room we were promised in the end had maintenance issues out of a sudden and we had to move to another one. Are any cleaning services offered at Long Beach Mauritius? Sincerely, Jean-Marc Ma-Poon. Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. Overall service quality is outstanding. I wished that she was living closer to where I am but we will surely be back. We had a nice family room with plenty of space for the four of us and just a short walk to the beach, to the boathouse, to the restaurants, to the pool and also to the gym and the teens club - and I must say, we did go to all of these places daily for we did not want to miss on anything! Thank you for mentioning our team member Shah Alam, who will be fully recognized for his great service. Water sports like sailing, kayak, etc are included in AI package. Overall a well run and managed first class resort and a credit to this small group of hotels. We look forward welcoming you back very soon. Dear Gsilbe870421, Thank you for sharing your experience encountered at our resort. Dear Guest, I would like to thank you for staying at our resort and also for taking the time to write a review of your experience. Eventually i don't regret spending my birthday there. I do not know from where to start we were travelling with 2 toddlers, 1.5y old and 3.5y old, staying at a villa on the beach for a week. We really did not know much about the specialty of Hasu, so we asked Mr. Adesh himself to surprise us with the best dishes. We were just beyond tired but it seemed like "the right hand didn't know what the left was doing" (and some simply dont care because I asked for the manager and nobody took care of that) and excuse were made. Fantastic food and very friendly staff. Dear loveeat74, Greetings from the Long Beach Mauritius! It's the best experience ever and for sure will visit again. Conveniently located restaurants include Table d'hte Chez Mamie Sophie, Hasu, and Sunshine Fusion. Also when you come too late (half an hour before the official end) you really have to insist to get the fruits they serve earlier. What are some of the property amenities at Long Beach Mauritius? Our check in at the hotel wasnt quite smooth as we had to wait for a while (after a long flight from Germany) until we got our room. Thank you for staying and celebrating your honeymoon with us here, in Mauritius. Sincerely yours, Christian Jaquier, First of all- the staff is very friendly and some are excellent. Dear Guest, It fills me with great pride to learn of your great experience here at Long Beach Mauritius. I work in tourism and I would have at least offered a compensation for that day and I wouldn't have sent someone ahead who couldn't do anything about the process anyways beside apologising. This place is truly amazing. We really did not know much about the specialty of Hasu, so we asked Mr. Adesh himself to surprise us with the best dishes. The Long Beach Hotel had various activities and honeymoon privileges. Your satisfaction is the greatest reward of the team, and certainly will act as a source of motivation to perform even better. Also a great barman and waiter. We are delighted to read that you have enjoyed your stay with us as well as the facilities and services offered, especially Mr. Vimal Rambhojun, our associate, who will be fully recognized for his outstanding performance. We had to extend our stay due to cyclone Freddy which could have been stressful but the whole experience was managed perfectly with as little disruption as possible by the management. But first things first: we had issues with our airport transport as we booked via an agency and we were not able to reach the hotel so we took a taxi. Looking forward to welcome you in a nearest future at Longbeach Mauritius. Conveniently located restaurants include Table d'hte Chez Mamie Sophie, Hasu, and Sunshine Fusion. The sea temperature is one of the best I've experienced. We regret to hear that our rooms condition did not match your expectations and wish to express our sincere apologies. We look forward welcoming you back very soon. Really, do not miss your chance visiting this place. This is not how you treat guests. We are glad to hear that you had an enjoyable stay with us. His customer service is excellent and his kindness is beyond expected. team. Prices are the average nightly price provided by our partners and may not include all taxes and fees. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. They would see me caring my little one and run to give me a hand with my luggage or bring her. The swimming pools, the morning yoga, the entertainment, spa, restaurants, kindergarden they are all really much beyond expectations. Tripadvisor performs checks on reviews. +230 4020100. Long Beach Mauritius: The excellent service and warm welcome received at Hasu Restaurant - See 5,783 traveler reviews, 7,055 candid photos, and great deals for Long Beach Mauritius at Tripadvisor. Cannot recommend this place enough! I highly recommend eating in Hasu. Kindness, being our moto, will remain our top priority to make you experience the beauty of Mauritius. Claim your listing for free to respond to reviews, update your profile and much more. (We were here 12 years ago and it was a different experience) I dont want to hear another apology, I want things to work and just have a relaxing time. This is not how you treat guests. The staff is exceptionally kind and caring. May be you can release some pressure from them :), Dear Evelina G, Thank you for choosing the Long Beach Mauritius for your family trip and for sparing some time to share your experience about your recent stay at our property. Please rest assured that we have taken your constructive feedback on board and will ensure that all our guests will only get the very best in all aspects of their stay. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. The room we were promised in the end had maintenance issues out of a sudden and we had to move to another one. Long Beach. It's the best experience ever and for sure will visit again. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. Dear Lawrence, Thank you for staying at the Long Beach Golf & Spa Resort and for sharing your experience on Tripadvisor. I decided to go to Mauritius for my honeymoon, and Mauritius and Long Beach for the Christmas season were amazing. Which popular attractions are close to Long Beach Mauritius? We do hope that aside these unusual shortcomings, you have had an enjoyable stay and that we would have the opportunity to welcome you back very soon for a unique experience. #1 Best Value of 47 Beach Resorts in Mauritius "Excellent facilities, good food, lots of variety, very good gym and exercise classes, amazing beach with water sports, padi diving center, one out of four pools is heated, amazing live bands and singers every nigh." The sea was really cool, and I learned how to fly sailing boats. I wished that she was living closer to where I am but we will surely be back. I am delighted to read that you have enjoyed your stay with us as well as the facilities, service and our boat house. I could be misspelling her name, but I recall Channone ? Yours sincerely, Christian Jaquier, We recently came for my birthday and we really enjoyed it, all thanks to Mr Vimal Rambhojun at the main bar area. It is not only about the taste, but the style it is served, the truly kind waiters the programs in the evenings were what you would pay hundred to attend what incredible voices these people have my kids and us really, really enjoy it being there. It's simply the little things that make the subtle difference. Real opinions. . Dear Gsilbe870421, Thank you for sharing your experience encountered at our resort. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. I can only but recommend this hotel as much as to people who want to be their own, as to families and couples. Claim your listing for free to respond to reviews, update your profile and much more. Does Long Beach Mauritius have airport transportation? A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. The personnel welcomed us so well, specially Mr. Adesh who was i guess the one in charged. I do hope that we may welcome you back in the future for a better experience. I am glad that you have had an enjoyable stay, and that the resort facilities and services offered were to your convenience. Dear rebeccamZ6293QU, Thank you for staying with us, your trust in Long Beach Mauritius and taking the time to share your feedback. All the best wishes for them. There are more places to choose from in the, Frequently Asked Questions about Long Beach Mauritius. From the waiting staff, the bar, the beach all done with a smile. It is a very well thought hotel, architecture and facilities wise, offers a great choice of restaurants and overall activities, the food is Excellent, both choice and quality wise, the team always there to make sure that everything meets your needs and very good presence of management, who are much around to ensure that all is going well. Real stays. We regret to hear that our rooms condition did not match your expectations and wish to express our sincere apologies. Long Beach Resort is situated on more than a kilometre of sandy beach and coral reef, where water sports are plentiful. We are glad to hear that you discovered the water activities with enthusiasm. Golf Unforgettable is the only word to describe around of golf on the course at Paradis Hotel. Book Long Beach Mauritius, Belle Mare on Tripadvisor: See 5,490 traveller reviews, 7,316 photos, and cheap rates for Long Beach Mauritius, ranked #6 of 11 hotels in Belle Mare and rated 4.5 of 5 at Tripadvisor. Sincerely, Christian Jaquier, Great place to spend a beachy holiday and playing golf at ANAHITA GOLF COURSE, Beautiful beach, it was great to have an ocean front room, specially the staff have been amazing - they are well trained and customer orientated - the chief of the restaurant and his team where looking great after all guests and their special requests - Mr. Tony and his team did a great job and also the driver Mr. Baba was taking care for the shuttle to the golf course in a special way - we have never had such an experience before. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Does Long Beach Mauritius offer any business services? With a choice of 5 restaurants, and an extensive range of activities including preferred access to the Ile aux Cerfs Golf Club, your holiday at Long Beach Mauritius are a long way from ordinary. They dont realize when you sit down at breakfast. Overall service quality is outstanding. The excellent service and warm welcome received at Hasu Restaurant. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. There are plenty of toys, activities, anything that you can think about. Does Long Beach Mauritius offer any business services? Room types may vary. Our Management connected with you all along your journey and hope we covered the above-mentioned comments as much as we could. No fresh juices (they can't make fresh orange juice, really?) A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. Book Long Beach Mauritius, Belle Mare on Tripadvisor: See 5,505 traveller reviews, 7,320 photos, and cheap rates for Long Beach Mauritius, ranked #6 of 11 hotels in Belle Mare and rated 4.5 of 5 at Tripadvisor. Once, the lady teaching water gymnastics saw me having my child in my arms and bringing a drink and went out of the pool to help me! With sincere regards, Jean-Marc Ma-Poon, We travelled as a party of ten to Long Beach for my Daughters wedding. When we arrived they tried to tell us that it was the agencys fault and we should deal with it. We shall surely share your comments with the whole team which shall definitely act as a boost. Yes, Long Beach Mauritius offers airport transportation for guests. We had to extend our stay due to cyclone Freddy which could have been stressful but the whole experience was managed perfectly with as little disruption as possible by the management. Your satisfaction is the greatest reward of the team, and certainly will act as a source of motivation to perform even better. We are delighted to be made aware that the team, the location, the facilities and the layout contributed at large to the success of your holiday. Thank you for your enthusiasm towards our resort and service. I am delighted to read that you have enjoyed your stay with us as well as the facilities, service and our boat house. more. Eva Maria from Austria :-), Ocean front rooms are overlooking the beach, Dear Guest, I would like to thank you for staying at our resort and also for taking the time to write a review of your experience. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. Its 255 rooms are harmoniously arranged in three semi-circles with wonderful views over the crystal-clear waters of the lagoon, the coral reef and the Indian Ocean beyond. I work in tourism and I would have at least offered a compensation for that day and I wouldn't have sent someone ahead who couldn't do anything about the process anyways beside apologising. I sincerely hope to welcome you back amongst, whereby we shall have the opportunity to prove that the experiences you lived is not the level of service we provide to our valued guests. I am delighted to read that you have enjoyed your stay with us as well as the facilities, service and our boat house. The team led by Christian could not do enough for us. to many issues in the room.renovation required. They bring you tea but no cups, etc. The food at each of the restaurants was amazing but special mention needs to go to Elvis at Hasu who looked after us beautifully; Rohan who booked us our fabulous Valentines meal and Celine who took great care of us all week at breakfast and lunch. We were just beyond tired but it seemed like "the right hand didn't know what the left was doing" (and some simply dont care because I asked for the manager and nobody took care of that) and excuse were made. This gorgeous and modern hotel is surrounded by gorgeous tropical gardens. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. What an absolutely beautiful resort with simply wonderful staff! The hotel is fabulous in many ways. The location of the resort is very nice with a very good beach. Conclude your experience by . From the moment of our arrival to the moment we left the service at the hotel was impeccable. Our Management connected with you all along your journey and hope we covered the above-mentioned comments as much as we could. The entire team and I look very much forward to welcoming you back to our resort. Yes, dry cleaning and laundry service are offered to guests. The team led by Christian could not do enough for us. Again taking the stress out of a difficult situation. Diving and snorkelling are 'must-do' activities, as are kayaking, paddle boating, water skiing, windsurfing and glass-bottom boat tours. Mr. Adesh and there was another gentleman (i guess he was one of the cook ), the took care that we are feeling at ease. This is the version of our website addressed to speakers of English in South Africa. Yes, free parking is available to guests. Thank you for staying and celebrating your honeymoon with us here, in Mauritius. Tripadvisor performs checks on reviews. From the moment we arrived, the service, friendliness of the staff and facilities were without exception. Struggled to get a decent coffee some mornings which is important to me. No pressure! Again taking the stress out of a difficult situation. They dont realize when you sit down at breakfast. I would definitely return to this hotel. Finding excuses instead of solutions and in the end trying to make the guest dealing with it- that is simply not what you would call guest service. Eva Maria from Austria :-), Ocean front rooms are overlooking the beach, Dear Guest, I would like to thank you for staying at our resort and also for taking the time to write a review of your experience. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We got refunded later (as the transfer was already paid and mistakes can happen) but from a five star hotel I expect that they deal with the agency which they are working. My son saw some Paw Patrol toys and they were happy to rent them to him (for free) to play during our stay. This was our most awfully and best Holidays we ever had. The hotel itself is beautiful in a spectacular setting. The food at each of the restaurants was amazing but special mention needs to go to Elvis at Hasu who looked after us beautifully; Rohan who booked us our fabulous Valentines meal and Celine who took great care of us all week at breakfast and lunch. Sincerely, Christian Jaquier, Great place to spend a beachy holiday and playing golf at ANAHITA GOLF COURSE, Beautiful beach, it was great to have an ocean front room, specially the staff have been amazing - they are well trained and customer orientated - the chief of the restaurant and his team where looking great after all guests and their special requests - Mr. Tony and his team did a great job and also the driver Mr. Baba was taking care for the shuttle to the golf course in a special way - we have never had such an experience before. Yes, Long Beach Mauritius offers airport transportation for guests. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Yes, dry cleaning and laundry service are offered to guests. There are plenty of toys, activities, anything that you can think about. with and not the guest to deal with it. We are delighted to read that you have enjoyed your stay with us as well as the facilities and services offered, especially Mr. Vimal Rambhojun, our associate, who will be fully recognized for his outstanding performance. I do not know from where to start we were travelling with 2 toddlers, 1.5y old and 3.5y old, staying at a villa on the beach for a week. I did watch them in action for a couple of events and this seemed to be the case for all events they organise, well done to both of you fabulous ladies. Our kids spent a bit of time at the kindergarden and we were able to feel how much care and attention these ladies were giving to the children. Again the staff is very nice and sweet, but this is not the service you pay for at a five star. Read more Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. But take. I don't want excuses and apologies from several people- just someone who is taking care of an issue in an efficient and guest centered way and taking complaints and concerns seriously. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. I certainly look forward to the pleasure of welcoming you again on a next visit to our resort. (The light doesnt work in some of the lamps in the new room, there is only one bathrobe for 2 guests). Is parking available at Long Beach Mauritius? They dont realize when you sit down at breakfast. All the best wishes for them. Thank you for your appreciation, excellent rating and high recommendation. What food & drink options are available at Long Beach Mauritius? In short I would recommend this Hotel to anyone visiting Mautritius.
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