Princess wants to make sure the guest experience onboard remains exceptional and by canceling the voyages, it allows more time to increase the crew levels. . Princess Cruises Announces Brand New 2023-2024 Itineraries, Photos Reveal Progress at Carnival Cruise Lines New Port, Cunard Line Unveils Historical Photo ExhibitionFrom Past 100 Years, Royal Caribbean Cuts Back on Housekeeping Service, Fourth Carnival Cruise Ship Will Be Based Out of Galveston, Texas. We're offering you booking flexibility, options to protect your trip and an idea of what your cruise experience will be like. Received Princess notification of my cruise they cancelled. Help protect in the event of unforeseen illness, including COVID-19, trip delays, baggage issues and more. I certainly never noticed any updates. Most medical expenses are covered in case you become sick or injured during your trip. This benefit is provided by Princess Cruises and/or Princess Tours. Deals. Discovery Princess Cruises from Los Angeles Departing through March 20, 2022 View Details & List of Affected Cruises (PDF) Select Cruises from Australian Ports on the Following Ships: Coral Princess through January 17, 2022 Royal Princess through March 9, 2022 Sapphire Princess through April 8, 2022 Cruises or cruise portion of cruisetours 3-6 days: $15pp for inside/oceanview and $25pp balcony/suite; 7-10 days: $25pp for inside/oceanview and $50pp balcony/suite; 11-16 Days: $75pp for inside/oceanview and $100pp balcony/suite; 17-44 Days: $125pp for inside/oceanview and $150pp balcony/suite. For cruises 5 days or less, the final payment date is 76 days prior to sailing and for cruises 6 days or more, the final payment date is 91 days prior to sailing. Per head of population Australia is one of the strongest cruising markets and we would have filled up cruises without doubt. Just like her sister ship, there will also be a 10% discount for a future voyage sailing through December 31, 2023. Subject to minimum premiums of $39 (Standard) or $59 (Platinum). Full Refund Time Frame. The countries' entry requirements are separate from our cruise protocols. Youll have up to two years to book your cruise with your preferred Travel Advisor or Cruise Vacation Planner or directly through Princess. In the event a Bonus FCC is used, portions of the related cash value FCC may become non-refundable also. Hoping things will be much better in a few more months. Existing booking are frozen, but not cancelled. All I want is for it to be moved 5 days until 1/5/23. Nonrefundable FCCs (which are not labeled with a cash value) will expire with no refund. 'Cruise With Confidence' I picked it up from previous poster . CC Help Jenn Baggage/Personal Effects: Up to $1,500 ($3,000 with the Platinum plan) if your stuff is lost, stolen or damaged. Wow. . This included that first five-night voyage that included visits to San Francisco in California and Ensenada in Mexico. It is available for purchase up until final payment for your trip on all Princess Cruises, Princess Cruisetours, Princess Alaska Land Tours and Princess Canadian Rockies Land Tours, and is available at two levels: Standard or Platinum. 100% of full fare. Princess Vacation Protection Platinum To obtain your state-specific Certificate of Insurance providing the terms, conditions and exclusions of the certificate, visit PVP Platinum. But stranger things have happened: The time I canceled a prior Dec 2021 Princess cruise PRIOR to final payment (around last September 2021) I was refunded everything, including the insurance, but excluding the non-refundable deposit. If you look at the cancellation policy on Princess. The flexible program allows guests to make summer travel plans with confidence knowing that if plans change, their cruise vacation is protected. Does anyone understand why Majestic and Royalto Australia/NZ was cancelled but Crown was not? Is Offering 50% Off 2022 and 2023 Cruises If You . It does mean that the cruise line has canceled a total of 11 voyages for the Diamond Princess cruise ship out of San Diego, California, from September 1, 2022 through November 13, 2022. Princess Cruises introduce their new 3-tier package option system, comprising of Princess Standard, Princess Plus and Princess Premier, on cruises booked from 1st June 2022 departing after 25th June 2022. For those with FCCs in their account, they will automatically be applied upon booking to the owner's cruise fare amount. I don't understand your comment about PVP - surely it is as you initially thought. As of 2021, it is the second largest cruise line by net revenue. Princess Cruises tells CBS 8 11 sailings departing from San Diego are cancelled from September 1st through November 13th. For details, see Terms & Conditions below. The line did not go into further detail. We had decided to cancel now either way. The Diamond Princess is 115,875 gross tons and has a guest capacity of 2,670 at double occupancy, along with 1,100 crew members. To apply more or if you prefer not to use your FCC, please call our Contact Center. Life is unpredictable but you can rely on Princess Vacation Protection. Not quite sure why. I just canceled a cruise we were supposed to be on January 31st. Refunds and FCCs are typically processed within 30 days of receiving the request or 30 days after the deadline for making requests, whichever comes earlier. Future Cruise Deposits are fully refundable prior to final payment but after final payment are subject to cancellation fees in accordance with our published cancellation terms. (Onboard credit is only applicable to guest 1 or 2 on a booking and is not applicable to upper berth guests). In total, 18 itineraries are canceled, including those that can be combined into longer sailings. Daily gratuities are not included and are added to your onboard account each day. A: You will be eligible to file a claim for a cash refund if you, your traveling companion or a member of your immediate family is diagnosed and treated for COVID-19, whichcauses you to cancel your cruise. However, the cruise line has now decided to cancel Regal Princess season through September 5, 2023, until the vessel begins sailings from New York. We make sure cruisers are fully prepared for their cruise vacation with tips on ships and ports. Got it thanks, we did decide to cancel and rebook using CwC. As of the fall of 2022, many cruise line have dropped vaccination, testing and masking requirements. We'll see. Additional information about Princess Cruises is available through a professional travel advisor, by calling 1-800-PRINCESS (1-800-774-6237), or by visiting the company's website at princess.com. If a guest selects an FCC and then requests a refund as set forth herein, the guest will not be entitled to any other compensation/credit. Let's face it, canceling for something like COVID is always a gamble. You must book and cruise by that date. With the extension of our Book with Confidence program, were giving cruisers the confidence to book a summer vacation now, knowing they have flexibility in case they need to alter their plans.. With the complexities of international air travel and border closures, it is with a heavy heart that we have to continue to cancel select cruises. Now I can only hope that my Ruby Princess Pacific Northwest Cruise will go next month. How long will it take to get my refund or FCC? We chose the latter. Her work has appeared on Cruise Critic, USA Today, the Associated Press, NBC News, the Miami Herald and Huffington Post. Our Panama trip on the Ruby just died and the replacement is on the Emerald which does not show many suites available. How does that work?A: PVP is refundable until final payment is due. If you do not have an official medical diagnosis, but feel unwell, you will receive a Future Cruise Credit. For UK Guests: Please note any FCCs issued for the cancellation of a cruise booking by Princess Cruises after 1 July 2021 are not covered by ABTA's scheme of financial protection, although any booking made using the FCC will be protected up to the amount of the refund due on the original booking. Type text, add images, blackout confidential details, add comments, highlights and more. Princess customer service can be reached at (800) 774-6237 or via the contact form on the customer care page.Due to potentially long wait times on calls, the contact form is the line's . The ships first return voyage will now depart San Diego on November 13 on a seven-night itinerary including calls to Loreto, La Paz, and Cabo San Lucas. Posted February 1 . Learn about the types of cruise credits and how to use them. View our Book with Confidence Cancellation Policy. bronzey214. And how long is that Princess future cruise credit valid? Q: What happens if I test positive for COVID-19 and need to cancel the day before my cruise? It comes as the cruise line is dealing with labor shortages while occupancy levels rise across its ships. The Princess cruise ship that dominated the headlines when the global pandemic started to impact the cruise industry nearly 2020, is still awaiting to make a return to cruising. Credits may take up to 60 days to show up in your account, and youll get a notification at that time. My question is has anyone used that provision to cancel "on their own", such as they just changed their mind after paying the final payment? More Mexican Riviera / Coastal CA cruises? You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. I have bookmarked your post so I can reply once I see something; could be many months from now!. WA residents only, Trip Cancellation benefits are underwritten by Nationwide Mutual Insurance Company and Affiliated Companies, Columbus, Ohio (NAIC #23787). That's what I'm picturing: Majestic and Royal biding their time on the West Coast We are on the Ruby Panama canal as well as the next cruise to Hawaii. I have been on the Princess chat line with 2 different people and also talked with someone at Princess and they are adamant that the deadline to use the FCC is Dec 31 2022. Baggage Delay: Up to $500 if your luggage is delayed during travel. The second option will be a full refund of the cruise fare amount, and this must be requested using an online form by July 15, 2022. Since the start, it's been our aim to provide the latest cruise news covering all the major cruise lines. Started June 21, 2021, By Available in both a Standard and Platinum plan, choose the plan you want based on the coverage and plan price that works best for you. Additionally, all remaining sailings in . After final payment, cancellation fees apply; the closer you are to the sailing date, the higher the fees and the less money you'll get back. CC Help Jenn So you have read that some people other than me have gotten an FCC with a deadline in 2023? For the latest Princess COVID-19 health protocols, please visit https://www.princess.com/plan/cruise-with-confidence/cruise-health/. Thats no fun. We are hoping they will let us move it 5 days to 1/5/23, but no joy yet. Princess Cruises' Refund* and Cancellation Policy for COVID-19 Plan a Cruise Find Cruises & Cruisetours Cruise Deals Learn About Cruising Cruise with Confidence New to Cruising Why Princess? . Princess Cruises' new standard deposits for cruises booked on or after May 1, 2021 will be: Cruises five days or less: $100 per person, $200 for suites. I am now confident we made the right decision to cancel, as sad as it was at the time. Future cruise discounts have no cash value and are non-refundable. Now its a promise. Regular1-800-774-6237number. Amount of onboard credit varies by cruise length to which the deposit is applied. Assistance is there for you, 24 hours a day, 7 days a week, anywhere in the world. But even then that would only give me until Feb 2023, if the expiration was 1 calendar year from the canceled cruise date. A: Princess Vacation Protection has you covered! window.__mirage2 = {petok:"Qddf2I9l1A9H_69ZQRyFvWyBG4Z5oV6EVUBcilrF3UU-31536000-0"}; Learn all about our flexible booking options and sailing with peace of mind. Princess Cruises has canceled the Baltic season for Regal Princess from April 9, 2023, through September 3, 2023. As I understand from the folks down under who post in the Australia/NZ form here on CC, nothing is going to be decided as far as cruises until after their elections which are several months away. I know it takes time to get ships ready again but I would have thought 2023 was safe. Will be interested to see if they extend my FCC that is paid on the Royal they just canceled. With the insurance, no, I don't expect it to be refunded since I used it to cancel. Other items purchased prior to the start of your cruise will also be refunded. Life on-board. To make a refund request please e-mail our contact center. That was my biggest concern since I figured we might not be able to use an FCC, especially if it expired the end of 2022. Now every single dollar I paid has been refunded either as FCC or as a credit card refund. In some cases, if you use insurance to cancel the cruise, it can be used up to a year later. Find a Bargain Please choose a vacation type. 1. Majestic is also listed to do cruises just prior and after your cruise. For. Princess Cruises extends its Book with Confidence policy to provide further flexibility for 2022 Summer vacations. We know you were looking forward to sailing with us, and we apologize and share in your disappointment over these cancellations. . NEEDED Show Coupon Code Q: Am I protected by my Princess Vacation Protection plan if my mother, who is not traveling with me, develops pneumonia and I have to cancel my trip to care for her?A: Yes! I also cancelled using the cruise with confidence plan, cancelled my Feb 10 cruise on Jan 5, before the 30 days were up. Cancellation fees will be deducted from any used FCCs prior to being returned to the guests My Princess Account (if applicable). View Details & List of Affected Cruise (PDF), When I saw the title I thought surely that this was the announcement about the Baltic cruises on the Enchanted. Under the Cruise With Confidence guidelines, if you booked Flexible Air flights through Princess' EZair program, you will receive a refund, minus any cancellation fees, the cost of which will be added to your total future cruise credit. Booked Royal a month ago to replace my Eurpe cruise! When booking a cruise, passengers generally pay a portion of the total cruise fare as a deposit, with the remaining amount due a set number of days prior to the embarkation date (75 days for sailings 5 days or less, 90 days for sailings 6-24 days, and 120 days for sailings 25+ days). "Over the past year we have operated hundreds of cruises thanks to the . Actually, it states Contact Center, my error. (Photo by Ashley Kosciolek/The Points Guy) For those who made bookings by April 29, 2022, for sailings departing before December 31, 2022, Azamara is allowing passengers to cancel as little as 48 hours ahead of their sailings. Its another cancellation day for select guests booked with Princess Cruises as the cruise line has canceled sailings for Regal Princess in the Baltic and Royal Princess in Asia. Hopefully folks will continue to update this thread with how and when they canceled, what was refunded, and what went to their credit card and what went toward a FCC with an expiration date. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. The Carnival-owned cruise line is informing guests of cancellations that impact two ships. As mentioned, it could take a few weeks to receive FCC based on how busy they are at Princess doing cancellations these days. If you are booked on a Queen Mary 2 or Queen Victoria voyage sailing before January 3 or after February 23, 2023 and wish to cancel, our standard cancelation policy applies and Cunard shall be entitled to levy a cancelation charge as a percentage of the fare paid in . The cruise line continued to state, With rising occupancy levels on the ships that have already returned to service and our commitment to guarantee the Princess experience is exceptional, Princess has made the difficult decision to cancel a limited number of voyages (11 sailings) on the Diamond Princess beginning September 1, 2022 through November 13, 2022.. I am very surprised that these Australian cancellations have been decided. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. 75% of full fare. You can also apply Onboard Credit toward your specialty dining reservation pre-cruise using Dine My Way in the MedallionClass app. A Princess spokesperson said the changes were made due to "labor challenges." Cruise Hive was established back in 2008 and among the earliest blogs in the industry. I am one of those leaving here to cruise. Holland America On top of the Alaska, Europe and Canada/New England cruise cancellations, the line's Amsterdam. On 12/19/2021 at 5:27 AM, PaperSniper4 said: 19952023, The Independent Traveler, Inc. Princess cruise Feb 2022 - Cancel for any reason with Princess' Vacation Protection insurance - FCC good how long? My TA is generally very good at such things, but we're all human and right now TA;s are pretty busy.along with cruise lines.. The cruise line canceled California and Mexico sailings on its Ruby Princess ship as well as Caribbean sailings on the Caribbean Princess through Aug. 21. Note: Effective with new bookings made on or after January 1, 2022. Travel Insurance Benefits2(Underwritten by Nationwide). Princess Medallion Class summer cruise vacations sail to incredible destinations including Alaska, the Caribbean, Mediterranean, British Isles, Scandinavia and Canada & New England. I do regret a little canceling our December 2021 cruise, but that was canceled not for COVID, but for a different reason. If you need to book a cruise and you are waiting for your Future Cruise Credit to beapplied to your account, please call the Contact Center. View Details & List of Affected Cruises (PDF), View Details & List of Affected Cruise (PDF), Weve updated our policies to give guests flexibility while booking cruises during this unusual time. So now we have been canceled again. Princess cruisetours are also undergoing some changes, with the cruise line implementing a new pre-tour testing requirement, which is in addition to the pre-cruise test for that vacation segment. The final ship in the fleet to resume guest operations will be Sapphire Princess out of Los Angeles on September 24, 2022. Fortunately that was was rebooked but where's my air?? Q: What if my mother, who isnt sailing with us, gets COVID-19, and we may have been exposed? LauraS Why do Florida residents receive cruise discounts. I thought the NZ part of the cruise would be the biggest question mark? Before you sail, your Onboard Credit can be used to purchase shore excursions online through Cruise Personalizer. I'll be happy to get anything back with a FCC. Cancellation Fee Waiver1 (Non-insurance features provided by Princess Cruises)Life is unpredictable but you can rely on Princess Vacation Protection. Future Cruise Discounts (FCCs with type discount) are non-refundable and non-transferable and can only be used against an individual guests cruise fare. Refunds will not be given for no-shows, nor will partial refunds be given to passengers who choose to disembark a sailing early once it is underway. Please check with your Vacations To Go cruise counselor for cancellation and refund policies for Princess cruises. However, like others in the global travel industry we have experienced some labor challenges.. So, what happens when you book a Princess cruise and have to cancel it? I will begin doing that in another week or so. Many tested positive and were put in quarantine cabins for the remainder of the cruise. It helps to understand the differences between these, as you get them for different reasons and they can be used for different items. Millions of travelers rely on Cruise Hive in the United States, Europe, Australia, and around the world. Q: What if my spouse gets COVID-19 right before the cruise and we can no longer sail? Additional information about Princess Cruises is available through a professional travel advisor, by calling 1-800-PRINCESS (1-800-774-6237), or by visiting the companys website at princess.com. It was already cancelled twice and now 3 times. Looks like the Ruby is going to spend a winter season in Galveston. Check "Finding Future Cruise Credits and Deposits" below for details. CC Help Jenn Even if they are not traveling with you, if someone in your immediate family is diagnosed and treated for an illness, you may request a refund to the original form of payment. Another poster said they had paid for second cruise and Princess refunded to credit card when FCC was eventually applied. Paying $100 pp to change a reservation with a NR is a bargin to me compared to the additional $1,800-UP for a Refundable - May be cheaper to buy cancellation insurance. While they can be used to pay for Flexible air add-ons, FCCs cannot be used within our EZAir (not available in UK) or Plane Sailing (UK only) payment tools and therefore cannot cover the cost of restricted air even if booked in advance. //]]>. Any pre- or post-cruise transfers between the airport and pier will automatically be transferred to the replacement voyage. Australia cruises go on sale March 23, 2022. 3 Travel Assistance services are non-insurance services provided by LiveTravel International. Princess Cruises, Ro. If you've found yourself in the unfortunate situation of having to scrap your booking, we'll tell you what you need to know about Princess Cruises cancellation policy, what fees may be associated with the cancellation, and what it will take for you to receive a refund, if eligible. Well our cruise went down in price considerably after we paid our final payment. Then I get an email that my Royal Princess Sydney to Hong Kong is canceled for the 2nd time. We recouped everything we spent, no cancellation charges. These cover the transatlantic voyage from the U.S. to Denmark, Baltic sailings, and return transatlantic voyage from Europe. Decide where to go, when, how long, everythingthe choice is yours! book by Dec 31/22 for cruise up to November 30/23. I have been thinking the same thing about the cancel with insurance vs cancel with the CWC option. Planning a vacation gives us something to look forward to and so many of us have an inherent desire to explore the world and experience sought-after destinations, said Deanna Austin, Princess Cruises chief commercial officer. Emergency Medical Evacuation/Repatriation: Up to $50,000 ($75,000 with the Platinum Plan) in the event your medical condition requires emergency medical transportation to an appropriate medical facility or in the event of your death, provides coverage to transport your mortal remains. I was refunded all but about $500 to my credit card within a few days. Also, if you cancel your cruise vacation and do not qualify for cash reimbursement due to an unstable medical condition prior to purchase, you will have the benefit of cancel-for-any-reason protection from Princess. Every cruise line calls it something different! Guests will automatically receive the FCC if the refund option is not chosen. Purchases will be added to your stateroom folio and your Onboard Credit will be automatically applied before your credit card is charged at the end of your cruise. PaperSniper4, December 19, 2021 in Princess Cruises. Even better, you can also apply any such credit toward many other charges on your booking, including*: Because FCC is like store credit, it can be subject to cancel fees like any other type of payment. My non-refundable deposit was $200 for our cabin, and our insurance cost was $279.84.not sure what the $239.92 is: Check your credit card statement. Since then, she has written thousands of expert cruise tip features; ship, port and shore excursion reviews; and industry news articles. This was a replacement cruise for a cruise that I can't even remember anymore! Powered by Invision Community. Your benefits just got better and you can still enjoy low prices! They removed my Vancouver to Her nolulu. I wonder where the Royal will go? In either case, if you've booked your own airfare, you will have to contact your airline. Now it has been canceled. In our case we had cancelled cruise and chose a Replacement cruise from Princess list. Option one is a 100% Future Cruise Credit (FCC), which can be used on a future cruise that departs by December 31, 2024. We make it easy for you to choose a cruise. We strongly recommend that all eligible guests be up to date with their COVID vaccines. There is also the option for a full refund which must be requested using an online form by September 8, 2022. Q: What if my condition did change prior to purchasing Princess Vacation Protection?A: Rest assured, emergency evacuation benefits are still provided in the event of a medical emergency. Looking at the list of when ships are restarting that is herehttps://www.princess.com/plan/cruise-with-confidence/cruise-health/frequently-asked-questions/, only the Diamond Princess doesn't have a restart date. With the uncertainty surrounding cruise vacations continuing, Princess Cruises is . 2Available in the United States, Canada, United Kingdom, Australia & New Zealand. "Cancel for any reason" coverage allows policyholders to file claims to recoup additional costs if the cruise line, airline or hotel is unable to refund the full booking amount. Prepaid excursions canceled onboard before the cutoff date will be refunded as onboard credit to the main person on the booking, regardless of who actually paid for the excursion. https://www.princess.com/plan/cruise-with-confidence/cruise-health/. Pro-rated . Princess Cruises had a mask mandate in place for cruises of 10 days or longer, but this has now been extended to include all cruises of any length.
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