Jacquemus; Jean Paul Gaultier; Khaite; R13; Saint Laurent; The Attico; Wardrobe.NYC; FEATURED SHOPS . Beautiful experience! was ok but the delivery with UPS was HORRIBLE. Everything was amazing. Sizing is great, the quality is superb and I will certainly reorder from the website. Recently I looked at the cap (artichoke) I find it very original with the reference of the bucket hat. When I found the box it was soaked and so was the inner bag the pocketbook was sent it. But except that, everything was very good. Very helpful customer service. I downloaded Skype and paid $4 for 400 minutes to make an out of the country call(I live in the U.S.) I spoke to someone(it sounded like these people were working out of their house or something, lots of talking and noise in the background) the customer service rep said that the bag was out of stock when I ordered it but the site did NOT say that, they said they tried to call me(since when does any website, especially one in a different country call a customer?) but I didnt answer, obviously a lie but I didnt want to argue cause I wanted my money back. Love the quality & style of the hat & quick delivery! I talked to them on WhatsApp and they answered immediately and said it was still processing but got me a coupon of 100 euros. I loved the bag, it's great, and super fast delivery, thank you. Thoroughly of-the-moment and full of personality, Jacquemus (a nod to the designer's mother's maiden name) approaches modernist French womenswear with an eye for deconstruction and an optimistic spirit. Thank you very much.I especially loved the packaging- as always :). The quality of Le Grand Bambino bag is amazing. Privacy Policy. The refund was almost instant, but I originally placed via paypal. The quality of Le Grand Bambino bag is amazing. Here are 8 tips for writing great reviews. A little bit sad, that you cant reservate an item for a period of time when you adding it on cart, because someone can just be faster then you and get it before you do. We use dedicated people and clever technology to safeguard our platform. Job Description. Very happy with what I ordered, the packaging was cute, love the stickers and little thank you card, also the fact that not only do bags get dust bags, but clothing pieces do as well! They are not responding to online communication Its also weird that a so called designer brand doesnt have a U.S. phone number. Everything was amazing. My order arrived in no time and im super happy! Also the condition of the leather was really bad. Im a big time jacquemus fan and have been for years. Users can call our helpline number to resolve their crypto related ptoblems quickly. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. You can also place your order with our team on the phone. My order arrived in no time and im super happy! 2023 Trustpilot A/S. The pants were the perfect color, fit well and well made! Verification can help ensure real people write reviews about real companies. When I tried to find the support form it appeared, that your site doesn't work properly. The quality of Le Grand Bambino bag is amazing. Fast delivery, very nicely packed.Amazing product. The quality of Le Grand Bambino bag is amazing. Love the quality & style of the hat & quick delivery! These tasks include: - Helpdesk live chat support for technical issue (follow the manual) - Promotional giveaway and resolvent procedures. Yellow Le Raphia 'Le Petit Panier Soli Cuir' Tote, Brown Le Raphia 'Le Bisou Mousqueton' Bag, Off-White Le Raphia 'Le Bisou Gros Grain' Bag, Purple Le Raphia 'Le Bisou Mousqueton' Bag, Black Le Raphia 'Le Petit Bambino' Coin Pouch, Off-White Le Papier 'La Banane Meunier' Pouch, Brown Le Papier 'Le Grand Chiquito' Top Handle Bag, Purple Le Papier 'Le Sac Rond' Top Handle Bag, Brown Le Papier 'Le Chiquito Moyen' Top Handle Bag, Brown Le Papier 'Le Chiquito Long' Clutch, Brown Le Papier 'Le Bambinou' Shoulder Bag. Date of experience: January 24, 2023. Mostly impressed on just how fast it was delivered! Jacquemus I was definitely going to get another one as a gift but I wont, the size is very small especially for its price. It wont even fit a card in there. The website is very userfriendly, I found everything great. I ordered the wrong size and had to return the item. I contacted customer support and they acknowledged that it should have come with a dust bag, but they did not offer to send me one to resolve the issue. Thank you for the fast delivery. Companies can ask for reviews via automatic invitations. more. The bag is okay but a bit dusty and dirty. I know its a very long time.Im so happy with my purchase thru the original website.Best of luck for all the workers in this lovely brand.Thaaaaaank yooooou!Regrets,Shaikha From Qatar. We use dedicated people and clever technology to safeguard our platform. Two weeks went by and I never even received a tracking email. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Verification can help ensure real people write reviews about real companies. Quality is great! 2023 Trustpilot, Inc. All rights reserved. The website is very userfriendly, I found everything great. What we offer: + Competitive hourly rate of $16/hour. We use dedicated people and clever technology to safeguard our platform. Everything was amazing. I would like to say this was my first time buying from Jacquemus and I am blown away with the experience. Kendall's Edit; . Select a Default Payment Method. I ordered the Grand Bambino bag. The bag is okay but a bit dusty and dirty. Coinbase customer service number. They have no phone to US because they are French based and not that big enough yet, they have no store in the us or whatever. Free shipping on full-price orders over $100 USD and other orders over $300 USD. Anyone can write a Trustpilot review. . I love the quality of the bag and how fast arrived to me, its a bit small as no many things fit, but pretty bag and color-Thank you-. To find out more and learn how to opt out, please visit our Thank you for the fast delivery. Jacquemus. I know Jacquemus has had issue with delivering orders in a timely fashion in the past, but this was not my experience at all. I love that it was delivered to me super fast! The PRODUCT IS AMAZING! Simon Porte Jacquemus's proportions are intentionally abnormalone part ruched, another cutaway. Cookie Notice The bag is okay but a bit dusty and dirty. So thank you Jacquemus!!! The pants were the perfect color, fit well and well made! When it was delivered I wasnt home. I love your collections every year. Register to save your wishlist and stay updated on must-have pieces. Worldwide Shipping. He can take a holiday, like my boss goes five times a year wherever and if there is a problem while he is away I have to make it right, and not blame him. I love my bag! I received my parcel late and it then ruined a gift to someone. Here are 8 tips for writing great reviews. The order arrived on time and every item came very well packed. The pants were the perfect color, fit well and well made! I am very happy with my purchase! Beautiful experience! + Advancement opportunities - 80% of our frontline leaders have been promoted from within. Please enter the details of your request. I was sent the wrong hat and my emails were ignored until I raised a dispute through PayPalSo yeah not a satisfied customerOnce PayPal became involved my issue was resolved quickly but not untilthen. I'm just a little bit disappointed with the site of the company. Extremely bad - I ordered some things online and never received confirmation email - I had ti call them 5days (5-business-days) later just to get the information that my shipment is being prepared 3 days after that my order was cancelled and rest assured that id you are trying ti shop anything that is discounted you will not receive it cause they dont have it, the discount is inly to make the brand feel better I guess I will never, ever shop anything from this brand. Call Us. 2023 Trustpilot, Inc. All rights reserved. | Read 21-40 Reviews out of 698 Continuez, vous etes parfait.Tres belle journee. Overall it was great! My experience was amazing! $100 coupon code. I was very disappointed with my purchase. It has a red undertone, it looks like its been discolored by the sun. FWRD Customer Service. Beautiful experience! It goes against our guidelines to offer incentives for reviews. Revoke a Website or App's Access to your Login with Amazon Information. Anyone can write a Trustpilot review. Bought it for my daughters 30th birthday. Beautiful experience! I started emailing customer service, messaged the customer service Instagram, nothing. was ok but the delivery with UPS was HORRIBLE. I know Jacquemus has had issue with delivering orders in a timely fashion in the past, but this was not my experience at all. The order arrived on time and every item came very well packed. So thank you Jacquemus!!! Please note: the items in your shopping bag may be deleted if you change your region or your delivery destination. I cannot track my order and furthermore they delay it more than it should alwayss. Much better of you used dhl not ups. Avoid. Verification can help ensure real people write reviews about real companies. I ended up ordering from FarFetch and the bag will arrive Tuesday. It was it left to sit in the pouring rain. Hey, I was wondering if anyone has had any luck contacting Jacquemus customer service. The packaging, payment, etc. When it arrived although beautifuly wrapped and packaged I was so disappointed of how small it was. Thank you very much for the complete set for the purchase and special thanks for the gift in the form of sticker packs. Those fees can only be paid in cash. It goes against our guidelines to offer incentives for reviews. Help us Improve. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Coinbase CCO just revealed the new 24/7 phone support number 818-748-9071 for users in USA and canada. Please send an email to customercare@jacquemus.com or call +33 (0)1 86 47 80 99 from Monday to Friday from 10:00am to 1:00pm and from 2:00pm to 9:00pm, Saturdays from 10:00am to 1:00pm and from 2:00pm to 6:00pm CET Newsletter Customer Care Contact form Country english Metropolitan France (EUR) JACQUEMUS 2022 Location Metropolitan France (EUR) Position: Remote Customer Support. Customer service is good when you are able to connect with them via telephone, mail customer service is not good. Do you need help? The return process was perfect and easy! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Two weeks went by and I never even received a tracking email. I love your collections every year. It makes sense why someone returned it after removed tag of the item. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. The packaging, payment, etc. Outstanding Customer Service! For spring 2022, he played with the shapes of scuba gear, cutting and winding unitards and. + Medical, dental and vision benefits; EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland. We are currently recruiting top talent for our Eastern, Central, Mountain and Pacific time zone Medicare Retiree Solution Customer Service Centers. It was packed like a present: in beautiful paper; personal letter; with a package bag and as extra some stickers. Some people are still working there, he is the face and owner, it doesnt mean he doesnt care. Much better of you used dhl not ups. Tag of the item was already taken off and placed inside of the side pocket. Received the order but the box looks like its thrown somewhere. When I enter on my account, in the status of my orders I can't see which of them have been returned. But obviously they have some customer service issues at the moment. The packaging, payment, etc. Fabulous Quality and Design! Fabulous Quality and Design! My experience was amazing! and the service is great and shipping is fast! I loved the bag, it's great, and super fast delivery, thank you. Find out how we combat fake reviews. Founded Date 2009 Founders Simon Porte Jacquemus Operating Status Active Company Type For Profit Contact Email boutique@jacquemus.com Phone Number +33 1 77 35 10 75 Jacquemus is a French brand that offers womenswear, shoes, and accessories. I was sent the wrong hat and my emails were ignored until I raised a dispute through PayPalSo yeah not a satisfied customerOnce PayPal became involved my issue was resolved quickly but not untilthen. In addition, the fact of sending us a little booklet I find it super cool. 1-888-550-9675. For more information, please see our I downloaded Skype and paid $4 for 400 minutes to make an out of the country call(I live in the U.S.) . Jacquemus Shop now Gente Roma, a place to be, a place to get inspired #genteroma slide 6 to 7 of 5 Free shipping only for logged in customers for orders over $ 600 Shipments within 24/48 working hours from receiving the order confirmation Free return only for online orders Within 14 days of receiving your order with our DHL courier Secure payments Verification can help ensure real people write reviews about real companies. Here's the number, +33 1 42 99 61 70 I had to download Skype to make the call and paid $4 for 400 minutes. Thank you for the fast delivery. Recently I looked at the cap (artichoke) I find it very original with the reference of the bucket hat. They are so dope and very light so dont pull on the ear lobes. Find out how we combat fake reviews. I love that it was delivered to me super fast! . Because of this I wouldnt order again.. I ordered my correct size, received my package and received my refund from the first order all in 1 weeks time! 6 more replies. From the package to the product. Love you. To help us resolve this quickly for you, please provide us with the following photos as attachments: photos of the item received the product tag the size tag Description. You are very welcome to get in touch for size and styling advice or with any further questions on your order. Much better of you used dhl not ups. I ordered my correct size, received my package and received my refund from the first order all in 1 weeks time! We also ensure all reviews are published without moderation. Ive ordered a top from the site last year and had 0 issues. And I was expecting to recieve it in a nice jaqcuemus box except for the dust bag for 800 Im expecting to receive it in a fancy packaging. I love my bag! And I was expecting to recieve it in a nice jaqcuemus box except for the dust bag for 800 Im expecting to receive it in a fancy packaging. The rep immediately refunded me and I received an email with confirmation of the refund, funny enough, they replied to my email I originally sent to them requesting an update on tracking. Incredible quality, lots of compliments. Entry level. I live in London and need to send back my order but your instructions dont say that a proforma invoice should be attached to the outside of the box. . I am still waiting for the product and I have not received any email when they will send to me . This was my first and what I consider test purchase, I can positively say I will be ordering from Jacquemus again in the future! I love your collections every year. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I truly think this is human error and it will get better. Pretty things in your Shop Jacquemus is great!!! and the service is great and shipping is fast! It was my first time buying here online, and it won't be the last.I ordered from Spain and the shipment was so fast.The product arrived in perfect conditions.Love everything about this brand, 100% would recommend! I ordered the Grand Bambino bag. Because of this I wouldnt order again.. I am still waiting for the product and I have not received any email when they will send to me . Everything beautiful, the beautiful hat, only the way in which it was packaged plus the negligence of UPS caused it to arrive with some wrinkles that look ugly on a new hat and will be difficult to remove since the idea is that it looks round not a side more circular than the other. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Got this a gift for my wife, she fell in love with it! Buy collage-effect dresses and separates online now at NET-A-PORTER. This is unacceptable. If you are not getting responses or your item hasnt shipped after a long period of time, call them. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. was ok but the delivery with UPS was HORRIBLE. Will definitely order again! designers to increase customer base. Jacquemus' skill at infusing innovative shapes with an irrepressible sense of youth and femininity has won critical acclaim as well as a devoted following: the designer is the winner of a special jury prize from LVMH in 2015, and a finalist for the group's Prize for Young Designers the year before. Wanted to give 4 stars, but then I realized that this form is not in English :)When I placed my order, something went wrong with the payment. It was left on my porch in the pouring rain for two days. I love jacquemus and its style and the quality is on top! Read about their experiences and share your own! When I found the box it was soaked and so was the inner bag the pocketbook was sent it. I loved the bag, it's great, and super fast delivery, thank you. Does polene has a us number (really asking :) I know they are more low cost that him but still)? My experience was amazing! So thank you Jacquemus!!! JACQUEMUS Welcome to the sun-dappled world of Provenal designer JACQUEMUS, which is brimming with natural fabrics, figure-framing cuts and earthy hues. Self-taught designer Simon Porte Jacquemus launched his namesake line at age 18, after moving to Paris from his native South of France. I ordered my correct size, received my package and received my refund from the first order all in 1 weeks time! Pretty things in your Shop Jacquemus is great!!! I love your website design, I love your brand. All rights reserved. I recommend shopping at Jacquemus. It was it left to sit in the pouring rain. and the service is great and shipping is fast! Product shipped out in a timely manner and arrived well packaged. Suggested companies are based on peoples browsing tendencies. The item was shipped very quickly to the Netherlands . . Jacquemus Jacquemus is a French brand created by self-taught designer, Simon Porte Jacquemus. Overnight shipping is available for $20. Two days later I received my tracking and got my packages. I am disappointed with my purchase as it did not come with a dust bag or any branded packaging. SSENSE uses cookies that identify your device to provide you with a better online shopping experience, tailored to your preferences. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I ordered the wrong size and had to return the item. Here are 8 tips for writing great reviews. I could find the contact number only from the cached page found in Google. 2023 Trustpilot A/S. Outstanding Customer Service! I ordered the wrong size and had to return the item. The shipping is fast, no custom clearance hassle because everything has been paid and taken care of. Sign out of Your Account on the Amazon Website. Contact Us - Address, Email & Telephone - Farfetch Contact us Customer Service Email service hours Monday to Friday: 24 hours a day Saturday and Sunday: 8am to 3pm EST Phone service hours Monday to Friday: 8am to 9pm EST FAQs Find the answers you need in our FAQs We'll be in touch soon Received the order but the box looks like its thrown somewhere. In addition, the fact of sending us a little booklet I find it super cool. I am very happy with my purchase! All previous emails sent to you from my private email prior to involving PayPal were ignored. Hope i could get an answer as soon as possible. Use Switch Accounts. Companies can ask for reviews via automatic invitations. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Jacquemus's new take relies a lot on dramanot just of the unmatchable set designbut of volumes and precarious straps and cinching that may not translate as easily into a real life away from the. Bright primary and pastel colors and inventive geometric cuts feature in the label's signature asymmetric crop tops, oversized trousers and overcoats, colorblocked knits, and futuristically shaped dresses. I loooooooooved the bag its so pretty in real life.Im so lucky that I finely got what I want and I was looking thru your brand online I found some bags In Neiman marcus, but unfortunately they deliver a preorder and I receive it on August!!! - Reliable internet access for 4-hour periods of time. For questions, discussions, and news about handbags and the fabulous designers who make them. Thank you very much for the complete set for the purchase and special thanks for the gift in the form of sticker packs. I shouldnt have to call France. The order arrived on time and every item came very well packed. And then I received my scarf .. wonderful. Our native-speaking Customer Care team is available 24/7 to support you. All previous emails sent to you from my private email prior to involving PayPal were ignored. Coinbase CCO just revealed the new 24/7 phone support number 818-748-9071 for users in USA and canada. With my coupon I ordered jeans and they were send in two days, received three days later. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Incredible quality, lots of compliments. The bag is okay but a bit dusty and dirty. Will definitely order again! New arrivals, now dropping five days a week - discover now, Claim your exclusive discount code when you subscribe to our emails. Outstanding Customer Service! Love the quality & style of the hat & quick delivery! They implanted new logistics and all so the problem must come from that. I am very happy with my purchase! From the package to the product. Delve into our exclusive selection of designer must-haves. When it was delivered I wasnt home. SupportNinja helps fast-growing tech companies by providing around-the-clock outsourced support, lead generation . Sizing is great, the quality is superb and I will certainly reorder from the website. I do not recommend ordering anything from their site, idk what happened but it is a mess. On the other hand the packaging experience, delivery and quality of the handbag was 10/10.If they work on their customer service a little bit more, I'm sure they will become a 5 star company. Shop the latest collection of JACQUEMUS clothing and accessories at FWRD with free 2-3 day shipping and returns, 30 day price match guarantee. United States. When I found the box it was soaked and so was the inner bag the pocketbook was sent it. Thank you very much for the complete set for the purchase and special thanks for the gift in the form of sticker packs. I ordered my correct size, received my package and received my refund from the first order all in 1 weeks time! And I was expecting to recieve it in a nice jaqcuemus box except for the dust bag for 800 Im expecting to receive it in a fancy packaging. In addition, the fact of sending us a little booklet I find it super cool. Quality is great! Love the quality & style of the hat & quick delivery! Got this a gift for my wife, she fell in love with it! Anyone can write a Trustpilot review. Awful brand terrible business. Press J to jump to the feed. NET-A-PORTER Premier For customers based in New York City, and selected areas* of New York and New Jersey, our NETAPORTER Premier team is at your service from the moment an order is placed until it arrives at your door. Recently I looked at the cap (artichoke) I find it very original with the reference of the bucket hat. A member of our support staff will respond as soon as possible. Shop online the latest SS23 collection of Jacquemus for Women on SSENSE and find the perfect bags for you among a great selection. Anyone can write a Trustpilot review. At the age of 19, in 2009, he started his own brand after his mother's death and named it . please contact customer service within 60 days of purchase. Customer Care; Track an Order; Create a Return; FAQs . Shop with us and discover why Mytheresa is your final destination for online shopping for women. English. Thank you! Wonderful treatment,fast shipping,easy tracking and very careful packaging.From my experience I have no objection,I would definitely buy again.They won a spanish client. Coinbase customer support number is online now. Delivery was left on doorstep whilst I was at work. A real shame because you spend a lot of money on this premium brand. You are very welcome to get in touch for size and styling advice or with any further questions on your order. Our exceptional customer service team is here to help you through every step of the order process, and beyond, to make sure you start every day dressed to conquer.
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