This only happens with TIDAL as I ran a playlist from UPNP last evening for around 5 - 6 hours, no issues. When my Win 7 PC goes to sleep (or put to sleep by me), I can power off the monitor (with built-in speakers). directly to audio files on your phone, you'll need to update your sleeping apps settings to prevent this from happening. Free standard shipping, exclusive offers and financing options. Next up: Samsung Galaxy phones offer an interesting feature for lock screen known as lock screen stories. Navigate to Settings, and then search for and select Daily Board. 06:35 PM Ive been having similar issues + my own but have to realize Spotify was founded in 2006 & Tidal was founded in 2014. Trying to understand how to get this basic Fourier Series. I will go back to trying to figure out the naim app, which should work in the first place. No need to close it all down and restart. Fast, easy checkout with Shop Samsung App. usually this is solved by turning the phone off and on, but today nothing is working. Anyone know where the setting is to prevent this behaviour? Is there a trick to get TIDAL to work properly when using the Naim app? Let's face it, Apple Maps is not the most popular navigation app out there. On your iOS or iPadOS device, go to the App Store. 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Expand the Display section in the Power Options. This site contains user submitted content, comments and opinions and is for informational purposes Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Spotify has a store version now, but still doesn't support CS. Jul 1, 2020 7:24 PM in response to azjules. It's been this way for a long time, well before the Spotify exodus. Tip: Refer to our guide to check if an app needs an update on Android or iPhone. I dont have this issue when streaming radio, upnp or Spotify connect. Unfortunately, Spotify stops playing immediately when the screen turns dark to safe energy - in battery mode after 3 minutes. This works in most cases, where the issue is originated due to a system corruption. I probably enabled it by mistake with my ear when I was last on a phone call. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of 10-02-2019 The nature of simulating nature: A Q&A with IBM Quantum researcher Dr. Jamie We've added a "Necessary cookies only" option to the cookie consent popup. Microsoft has not addressed this pressing issue ever since the first Microsoft Surface tablet was put on store shelves, but this problem can, fortunately, be fixed on the users end. If so, I have sound. Im pretty sure my issue happens even when listening to downloaded songs, but I havent tried offline mode. If it isn', A Screen Overlay error appears on Samsung phone or tablet. Windows should honour traditional sleep prevention technologies, as well as support connected standby. Apple disclaims any and all liability for the acts, Press question mark to learn the rest of the keyboard shortcuts. Step 1: Open Settings on your phone and go to Apps. If you tap the phone gently to reveal the fingerprint sensor on . Prevent Windows 10 from Locking When Monitor Turns Off, Windows 10 turns display off after minutes instead of hours, Bluetooth headset mutes audio when mic is enabled. The "net stop audiosrv, " trick does not work. Find out how to reset app preferences and what happens after resetting app preferences. Why Samsung has this annoying feature in the first place? 06-14-2019 -- Turn this off for the app in question. Open Settings, tap Battery and device care, and then tap Battery. Copyright 1995-2023 All Rights Reserved. 05:35 AM Welcome to the Apple Support Communities! Recently updated phone to iOS 8.1, noticed this problem today. Try again to play music with a locked screen. Another was to disable so-called 'connected standby' in your registry. Navigate to Settings, and then search for and select Special access. Environment: Check your streaming quality settings: for mobile use (cellular) drop it down a notch from what youve set it for streaming over wifi. My NAC just got kicked off the network again when using TIDAL, so I have done a factory reset now. For that, follow these steps: Step 1: Open Settings on your phone and tap on Lock Screen. This largely happens largely due to two reasons:These devices automatically kill apps running in the background to free up more space in RAM.Customised battery profiles on these devic. Amazon Echo and Spotify have been friends since 2016 but with a few limitations. Shit will get better but we kinda gotta rough it out for the future, imo. It should never do this, and just keep playing until I stop it. The music is playing when phone is active (when the screen is on) then when you hit the side button or the screen goes to sleep music stops. If you preorder a special airline meal (e.g. The video player automatically scales down to a corner of your screen allowing you to watch a video and work with other appssimultaneously (until you disabled the option in the System Settings of your device). I have updated the thread title accordingly. I tried Medium, Optimized, and High Performance battery modes and the bug is always present in all 3 modes. This issue is strictly within the Naim app. What video game is Charlie playing in Poker Face S01E07? The other possibility is that the phone automatically decided to single out my music app for battery use since I use it a lot and decided that it would be best to "optimize" my music app by shutting it off when the screen is off! If none of them work, reset the app preferences. If you are experiencing the same issue, lets check the fixes for the niggle when music keeps pausing on Samsung phones. Kevin Arrows is a highly experienced and knowledgeable technology specialist with over a decade of industry experience. At times, the music widget interferes with the other third-party apps, and that makes the audio stop when the phone screen turns off. Or on an iPhone 8 or earlier, press the Home button. On your iOS or iPadOS device, touch and hold the app. But MS seems to have decided they want to go 'the apple way' :-) But for me, the 'blank screensaver' works - apparently, you can even configure screensavers to show the lockscreen when 'woken'. Since owning my 272 I have only been using upnp and Spotify Connect and it has been working perfectly, never had a single issue. The above article may contain affiliate links which help support Guiding Tech. In the Power User menu, tap on Power Options. Samsung offers various useful widgets for the lock screen, such as music, weather, alarm, and upcoming schedule. Once the screen is locked, or when you switch to another app/the main screen of your device, tap the Play button on the lock screen/in the control center to start the video. To lock your Microsoft Surface, you need to: Tap on your account picture in the top left corner of the Start Menu. Step 3: Tap on Battery. Learn more about Stack Overflow the company, and our products. I have rebooted my network, and android devices several times in trying to troubleshoot this issue. Any and all other apps do not have this issue. Anyway, now I know how to fix it and it works great! It refuses to play playlists. seems like some people had this problem a while ago, but nothing super recent. Also, learn how to update Google Play Services manually. Tidal is a 100% community-driven subreddit. But the bug is always there and always reproducible. Open both the drop down menus in front of the Put the computer to sleep feature (for on battery and Plugged in, respectively, and set both of them to Never. Tidal is a music streaming service. Issue two Im not sure on - copying in @tomvamos for reference. Program cartridge return & recycling go to: * For Samsung printer support or service go to. Sometimes it will play, sometimes it wont. 09:29 PM Thanks! 1-800-MY-APPLE, or, How to force an app to close on your iPhone, iPad, or iPod touch, Sales and Does your laptop have a power indicator where you could check that? And as for roon, if it is a solution to this issue, I will most certainly find a way to make it work with my 272. How to Fix 'Discord Stops Working in Game' Error on Windows. I have no other apps opened and nothing new installed. Step 3: Disable the toggle next to Put unused apps to sleep. Volume lowers down automatically on windows 8 when monitor shuts off. If the music stops while in the background, you can fix it this way: If the steps above haven't solved the problem, please contact us via this page and our support team will soon get in touch to help. This does not occur in third party apps such as overdrive. But now on my new Galaxy S10 Plus 1TB storage, 12GB ram(USA version with T-Mobile), I found a bug where the music pauses if the screen stays off for 2 mins. Her love for Android and gadgets made her develop the first Android app for Kashmir. Set the screen turn off time to the preferred amount (the recommended amount of time is 1 minute). Give it a try. Why are physically impossible and logically impossible concepts considered separate in terms of probability? What is the point of Thrower's Bandolier? Try disabling battery saving mode in BubbleUPNP settings and allow BubbleUPNP to run in the background in Android settings. Hope that works for you even if it isnt a solution. Then tap on Sleeping apps and remove the troubling app if its added there. Just TIDAL. Refunds. The bug never happens on iheart Radio. in, This solution is the one to turn off the setting. I recently switched to Tidal after using Spotify for a long time, but I've been having some issues using Tidal on my iPhone in my car. The built-in blue light filter uses a feature of Samsung's advanced image processor to filter the screen with minimal impact on performance and battery. Very frustrating. I have to close and re-open the app just to get it to play again. I really dont understand how using TIDAL can get my 272 kicked off the network so the app cannot find it. Looked through the forums. I have found that on my new XPS 13 9360 with the creators update, if I am playing back music from any source (Spotify for example), when the screen turns off after a couple of minutes, audio seems to get muted. vegan) just to try it, does this inconvenience the caterers and staff? Super User is a question and answer site for computer enthusiasts and power users. It's puzzling to see a blank screen when you turn on your computer. omissions and conduct of any third parties in connection with or related to your use of the site. Its never once played through an entire TIDAL playlist. Here are the steps to disable battery optimization on Samsung phones: Step 2: Tap on the three-dot icon at the top and choose Special access. If you set it as "Duplicate screens", when you turn off both of them then sound (Spotify or another sound program) it continues on playing. Audio via DisplayPort - How do I keep it going when Windows 10 turns the display off? I tried both bit filtering modes built into the phone. Why is my Apple music stop play music when my iPhone XR is closed or "sleeping"? She has been writing about technology for many years and her favorite verticals include how-to guides, explainers, tips and tricks for Android, iOS/iPadOS, Windows, and web apps. Id try a few things, if you havent done these already, which have helped others. Music also stops when the screen sleeps automatically after a few seconds the phone is put down on the table. Because the 272 doesnt have native Roon support you also need to deal with this, which can be done in software but the easiest solution is probably to buy a Sonore UPnP bridge from Smallgreencomputer for about 200. ask a new question. I can go a whole drive without having this issue, or this issue can happen several times on one drive. the ultrabook is still active and spotify appears on the lockscreen and starts playing immediately when the screen turns on again. Please keep in mind that this will remove any content you've downloaded and will need to be downloaded again: If you have an Apple Watch, deleting an app from your iPhone also deletes that app from your Apple Watch. Check the quality level in the app aligns to your level of Tidal subscription. After repeating that for a few times, I noticed the issue occurred immediately when the display turned offwhen the phone screen was locked. Its been 3 months since they introduced the $10 Hifi tier. Find the correct name of built-in apps. Yeah, us Spotify converts, sadly, just gotta get used to it. Select ' Clear Cache ' on the new screen. While music and video playback are programmed to stop when a Surface goes to sleep, they are not programmed to go to sleep when the tablet is locked. I feel like they should have fixed it by now if the issue is actually due to a large influx of new users. However, it does not affect our editorial integrity. mobile is already set to Normal quality but when the music stops, it's not buffering. My theory is that this app is being auto shut off by Samsung OneUI or by Andriod 9 in an effort to save battery. Most issues were resolved with a factory reset. Anyone else have this problem? 07:39 PM Just keep in mind that anytime when the PC is NOT in the sleep mode, the monitor must be on. Does anyone know if this can be fixed? Samsung phones pack a special feature called Sleeping apps to preserve battery. I have to close and re-open the app just to get it to play again. Tidal is a music streaming service. I just did a factory reset before you replied, so well see if that fixes things (testing it now). Launch iTunes or another music player, click the "Play" button and close the MacBook. I kept thinking my Bluetooth earbuds were jacked up or my Spotify account was. The setting was headed as "Allow background activity". Fix: Music Stops Playing When Screen Turns Off On Surface. This issue doesn't happen while using other streaming platforms such as ytube music. I noticed today that when I put down my iPhone and locked the screen (one click on power button), the Apple Music stops playing. The steps listed above will make it so your Surface never goes to sleep, and the following steps will make it so the screen of your Surface turns off but the device does not sleep after a certain amount of time so as not to compromise your devices battery life: Tap on Change advanced power settings. Why do small African island nations perform better than African continental nations, considering democracy and human development? Tidal stops playing at random times when screen is off on Samsung Galaxy S20 When I am playing Tidal on my phone through an ifi Hip Dac ( https://ifi-audio.com/products/hip-dac/) on my Samsung Galaxy S20 Ultra 5G, the player stops at random when screen is off. There are a few different external factors that can interfere with the S Pen's function. in, 05-09-2019 11-19-2019 I play music on my wireless headset at work. How to match a specific column position till the end of line? Setttings > Apps > 3 dot menu > Special Access > Allow app while Dagta saver on. 8. When it happens I have to press the power button and play resumes from where on the track it stopped.. To check and verify the setting, follow these steps: Step 1: Open Settings on your phone and go to Apps. However once again, it let me start another one playing, which it didnt do before, this is when it used to get kicked off the app, so maybe I have 2 issues here, and hopefully the factory reset fixed the booting from the app. Mehvish is a computer engineer by degree. * For Samsung Supplies information go to: * For S.T.A.R. I assume they're overwhelmed with all of us converts. You do not have permission to remove this product association. Completely power down your Android device and back up again. As long as you unlock the phone and keep the screen always on, the music will keep playing. When this issue arises, Samsung phone users are unable to enjoy uninterrupted music. Second playlist stopped playing after an hour and 45 mins on a 500 track playlist. It's just stopped completely. It is infuriating! We are not officially endorsed by nor affiliated with Tidal. I loaded 11.30 this morning to my Iphone 6s. I should have probably also mentioned my 272 is hardwired via ethernet and my devices are on a WiFi6 network. Sometimes if I open another app like Google Maps, Tidal will stop playing music. My network is good, no issues there. If you are having trouble logging in to your Samsung account, just follow this guide for an easy fix. It only takes a minute to sign up. Making statements based on opinion; back them up with references or personal experience. 03:13 PM But the problem has apparently been around for quite a while already, so that may not happen any time soon. Apple Music The app needs to have access to the background data for proper functioning. I am however still having 1 unresolved issue. in. First, make sure your tablet is plugged into a charger. Got it working, so I set a large playlist and let it play. Then on an iPhone X or later, tap Done. It's connected standby (modern standby). Its optional, but it will help us improve further , If youd like to get individual help from our Customer Support team, follow the steps on the. Disable iOS data protection toggle (the media position in files, i.e. If I am playing music from my phone, as soon as the phone goes to lock after around 5 minutes the music shuts off! judysings, call 06:38 AM It seems to have to do with how the audio is actually played, see for example this thread. Then install it again. If you use other store apps, such as Pdcasts Beta, audio will continue to playback when the screen turns off, Spotify and other desktop apps stop audio at that time, Yes I came to the same conclusion some time ago myself. You can download Restoro by clicking the Download button below. Thanks for contributing an answer to Super User! I had been using it for years prior. So the next time you want to make sure that the Surface does not stop playing your music when its screen turns off, simply wait for the amount of time you have set for its screen to turn off instead of hitting the tablets Power button. His contributions to the tech field have been widely recognized and respected by his peers, and he is highly regarded for his ability to explain complex technical concepts in a clear and concise manner. It would be very frustrating if I went the Roon way and it was still being kicked out of the app. Same issue still persists as with TIDAL, the music stopped playing after 1.5 hours even though the playlist loaded was 24 hours worth of music. I am having the same trouble with my podcast app. I understand the benefits of connected standby, but most people still use a lot of desktop apps that have no store versions to replace them with. If luck is on your side, the issue could be a one-time problem. But if you turn off the screen, or if the screen auto turns off, the music pauses forever until you turn the screen back on again. Tidal is a 100% community-driven subreddit. User profile for user: Wed appreciate your feedback to help us improve the article: Thank you! This is really really annoying and makes the ultrabook useless for hearing music. 4. This helps make your account more secure, but it does make signing in a little more complicated. I got a Samsung Galaxy z flip 3 and a Fiio KA1 and the music keeps pausing itself while on use. Just a few seconds before the pause bug happens, the music will stutter just so slightly for a fraction of a second.. then the full pause will happen. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. When streaming TIDAL, the 272 stops playing 1 - 2 hours in, always, regardless of how large the playlist is. Fortunately, the issue is easy to fix. I tried shutting down the phone and turning it back on again. When it happens I have to press the power button and play resumes from where on the track it stopped.. Nat, User profile for user: If the music still stops after locking the screen, uninstall the app. It has no issues streaming from its own app, ever. For such a user, abrupt stopping of music would be an awful experience. Please contact us via Live Chat for a faster response. Otherwise, Win 7 will turn off sound because it senses no speakers. To be fair, Qobuz and deezer aren't a whole lot better for me on CarPlay. \o/. For a reference test, I installed iheart Radio, played a radio station and turned off the screen. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. This step should clear the app's cache of any corrupt files. How can we prove that the supernatural or paranormal doesn't exist? One flaw that every single generation of the Microsoft Surface tablet has had and continues to have, a flaw that Surface users have constantly complained about, is the fact that the tablet pauses the playback of any media (music or video) when the screen turns off after being idle or when the user presses the Power button and turns its screen off, which puts it into sleep mode, pausing the media and other activities. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. Are there tables of wastage rates for different fruit and veg? When I am playing Tidal on my phone through an ifi Hip Dac (https://ifi-audio.com/products/hip-dac/) on my Samsung Galaxy S20 Ultra 5G, the player stops at random when screen is off. Turn on the toggle for Allow background activity. Asking for help, clarification, or responding to other answers. Thanks, Tap Rearrange Apps. Tap Delete. Tap and hold the Tidal icon on your home screen. Galaxy Tab S6 Lite screen has yellow tint. I am using the latest version of the Android app and 272 is updated to latest firmware. issue. Apple music cuts out when the phone is locked after installing iOS 11.30. So first test run after a factory reset, It played approx 2 hours, 45 mins of a 7 hour playlist before stopping. Unfortunately it doesnt work correctly when playing Tidal. Support is also available on your mobile device through the Samsung Members App. But if you turn off the screen, or if the screen auto turns off, the music pauses forever until you turn the screen back on again. Step 3: Enable the toggle next to Allow background data usage. By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. fingers crossed, Issue #1: I think it is now safe to say that the factory reset fixed all app connectivity and play starting issues. When I use it on my iPhone in the car, I usually start a playlist then switch to Waze and let Tidal continue playing in the background. It also happens when you use wired headphones and even happens playing through the phone speakers with no wire plugged into the AUX jack. I only noticed this since I upgrade to iOS15. Sounds like you should log a call with Naim support then. Press the Volume down key several times to highlight 'wipe data / factory reset'. Press J to jump to the feed. Top 13 Ways to Fix Amazon Echo Not Playing Music From Spotify. It should never do this, and just keep playing until I stop it. Minimising the environmental effects of my dyson brain. If your sound is coming through a monitor via HDMI, maybe when the screen shuts off the sound stops. Using Kolmogorov complexity to measure difficulty of problems? To turn sleep off: Press the Windows Logo key + X to bring up the Contextualmenu. How did you solve this problem? This bug happens when using the AUX cable into a car or home stereo. Tried various options with the naim app. Answer (1 of 13): It's possible that you would find certain apps getting killed in the background on your device. S Pen is not recognized by Galaxy phone or tablet. If you have an Apple Watch, deleting an app from your iPhone also deletes that app from your Apple Watch. Apple Music lets you listen to your favorite music tracks on the go. in, 07-20-2019 Can Martian regolith be easily melted with microwaves? On your iOS or iPadOS device, touch and hold the app. Create an account to follow your favorite communities and start taking part in conversations. Lets see how to remove the music app from Sleeping apps setting. Step 4: Tap on the Apps not optimized drop-down option and select All. Note: Daily Board will not work if the tablet is not plugged into a charger. Perhaps they could just allow users to indicate 'connected standby' behavior for each program. When I switch back to the Tidal app and try to hit play, it just sits there with the spinning wheel. Step 2: Tap on Battery followed by App power management. In the Power User menu, tap on Power Options. Search for the app. I am actually considering the Sonore/Roon option. All Rights Reserved. Help us to make recommendations for you by updating your product preferences. Spotify will stop playing the track as soon as I leave the app (regardless of how I leave it), and refuses to play unless I'm in the application. Start by updating the app from the Play Store. r/TIdaL Tidal disappears after some minutes of inactivity from Android's Media Control notification (other apps like Pocket Casts or Spotify don't) r/TIdaL Tidal randomly stops playing when app isn't open (iOS) Since signing up with TIDAL a few days ago, I have had nothing but problems with the Naim app. I thought my wireless headset ran out of battery. We understand that if you lock the screen on your iPhone music will stop playing. Factory reset your 272 - recommended after the Firmware 4.8 update if youre experiencing any issues, Log out of TIDAL in the Naim App and back in again, Still no better? He holds a Microsoft Certified Technology Specialist (MCTS) certification and has a deep passion for staying up-to-date on the latest tech developments. Tip: In addition to the troubling app, repeat methods 2-4 for Google Play Services as well. I only use TIDAL via ROON at this point so commenting on the actual TIDAL reliability. I have Adaptive Power Saving disabled. Turn off Power saving by tapping the switch. Known as Dial Kashmir, she won the prestigious Nari Shakti award from the President of India for the same. 09:19 AM I don't see it being improved any time soon. Try telling it not to shut the monitor off when idle. The ultimately desired solution, of course, would be for Spotify . But before spending $$ I just want to make sure it will help with my issues.
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