Help us improve this article with your feedback. and need to send them to a friend, transfer the tickets through your AXS account. Terms of Service | Click the Transfer button next to the event in your AXS account. Transfer Tickets - AXS Help Center Transfer Tickets Transfer Tickets Transfer Basics and Help Transfer Basics What is Transfer / Share? How far in advance can I access my tickets? Reddit and its partners use cookies and similar technologies to provide you with a better experience. On the review page, click the Transfer button to send the tickets. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. We got an email when the concert was first postponed saying that we had a month or two to request a refund but we didnt know abt that then. Why did the venue decide to use AXS Mobile ID? Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. When fans have tickets they cant use, they list them for other fans to buy. Sorry we couldn't be helpful. To login, use the same email address you used when purchasing your tickets. When listing tickets, you decide how long your listing will be available for others to buy. Here we are. Did you ever receive an email that the tickets were actually transfered to you or are you simply going off the delivery date. AXS handles payment and delivery so buyers and sellers never interact with each other. With mobile ticketing through AXS, youre able to keep your tickets securely stored in your AXS App until its time for your event and enter with a quick and simple scan. I couldn't accept that answer because if I had to call SH back the wait time would have made me miss the show. When I sell tickets, do I have to deal with the buyer? Use the same email you use on StubHub. I tried calling axs.nobody was home. AXS answered in under 2 minutes and quickly saw that my tickets had ben cancelled by either SH or the seller. Sign into your AXS Account and click Listings. Bought tickets for a group? Upcoming. it never happened. Yes No Still Need Help? Also, to make it even more . I had flown from TX to NY for this show with my friend. | So my game is the 22nd (sounds like yours is as well) and I received pictures of a computer screen. The concert is tomorrow. So we've made sure you can shop resale tickets listed by trusted sellers within the safety of our store. Sorry we couldn't be helpful. Select the ticket/seat you want to transfer and then enter the recipient's name and email address. What if my guests arrive at different times? Bought tickets for a group? In the bottom menu, tap the ticket icon (you can also tap the middle icon) At the event, scan the Mobile ID QR code to get in Was this answer helpful? Browse your upcoming events and tap the ticket icon for the game or event you would like to send. Many fans find it best to TRANSFER the seats to their guests prior to the event. The game is in 36 hours. After completing the account information, you may buy, sell or manage any seats in your account. Your parking pass for the Toyota Tundra garage will load like a ticket with a barcode to be scanned as you enter the garage. Official Tickets and Your Source for Live Entertainment | AXS.com Does anyone know how to do it through axs?? Are screenshots of the barcode valid for entry? In your AXS account, select the ticket icon or 'My Tickets', Choose which tickets to send and 'Transfer', Fill out the recipient's first and last name, their email address, and a message. So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS (as far as I know?). Then when it sells and you are paid, you transfer it using the app. Follow the steps below to access the tickets: Did you find it helpful? AXS Mobile ID allows you to manage . We want to make sure you discover and get into the events you're most excited about even if we're not the primary ticket provider. After that, the tickets will be theirs to use with the AXS app. 2023 Please bring a valid photo ID and the card you used to purchase the tickets to the Toyota Center box office. I called them in June 2020 since the tickets never transfered to my AXS account (the merchant that originally sold the tickets to whoever I bought them from on Stubhub). On the Review page, click the List Tickets button to finish. Have screenshots and stuff with timestamps to also prove this is a thing. Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). Tickets Not Showing Up In AXS Hello! Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. Apparently it is actually AXS? If you already have an AXS account, the tickets will be transferred to your account automatically. After completing the account information, you may buy, sell or manage any seats in your account. On the review page, click the Transfer button to send the tickets. Stubhub tix not transferred to AXS acct, show is tonight Have been on hold 3+ hrs. Copyright Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. I downloaded the AXS app and created an account with the same email address but I do not have the tickets nor did I ever receive an email from AXS suggesting they were transferred. I purchased 2 tickets through stubhub January 2020. Once everything is correct, tap, Log into your account entering the email address used to purchase the tickets, Browse your upcoming events and tap the ticket icon for the one you want to view, Present the QR code at the door to be scanned for entry to Toyota Center, The card you used to purchase the tickets. Usually there is a waiting period of a few weeks. If you do not currently have an AXS account you will be instructed to create one during your purchase. When I sell tickets, do I have to deal with the buyer? and our They should be able to tell you if the tickets are active. I was never able to get ahold of SH again. AXS handles payment and delivery so buyers and sellers never interact with each other. You've been successfully subscribed - thanks! Easy! AXS Mobile ID allows for convenience, flexibility and security. why the hell can they just not send you the tickets in an email, as an option? Privacy Policy. Privacy Policy. Tickets Seat numbers it lists 13-16 ? Privacy Policy | Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. 2021 Vivid Seats Ltd. All rights reserved. This will now be the only customer admission method at venues including The O2 and the OVO Arena Wembley. I was on hold with StubHub for over 3 hours, finally someone answered and put me on hold to contact the seller, who told them that he had already transfered the tickets to me. Sign into your AXS Account and click Listings. Use of this website signifies your agreement to our. StubHub told me to call AXS and let them know this was due to the show being postponed. When I buy tickets, do I have to deal with the seller? AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. I bought two tickets to a New York Islanders game at Nassau Coliseum. Updated a few days later TL;DR: Call the merchant that issued the tickets. All Rockets fans are now required to use mobile tickets via the Houston Rockets App to enter Toyota Center for all games and ticketed events. In the bottom menu, tap the ticket icon (you can also tap the middle icon), At the event, scan the Mobile ID QR code to get in. Customer service all the way to your seat, 2000-2022 StubHub. Here we are. Tix originally purchased Spring 2020, was postponed until today 7/31/21. To transfer a ticket, view your order on The O2 Venue App and a transfer button will be presented at the bottom of your ticket. Its up to you! It eliminates paper tickets and allows you to enter events quickly with the scanning of the AXS or venue app. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. As a result, sellers have to manually send your tickets via email or upload them to your account, sometimes on the day of the event. Unless otherwise noted, tickets are accessible on the AXS app and ready to manage as soon as the purchase is complete. No. Stub hub sent my hockey tickets for a las vegas game to axs. Select the tickets to transfer and enter the recipient's information. Show was postponed from June 2020 to July 2021 due to covid. If you call or message them and the event you are attending is not in the next 48 hours, they will be useless at helping you. Select the tickets to transfer and enter the recipient's information. Tap View to access the barcode and scan in for entry. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. Bought ticket and then they weren't available from the seller. Cookie Notice After the switch, you will enter the email address you use to access the community in order to reset your password. SH eventually responded to my messages on social media (I had pinged them on FB, Twitter and IG, they only responded to FB and only after the concert, despite me messaging them for 2 months. [deleted] 1 yr. ago. The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. Show the tickets on your phone for everyone in your group. I've been to several games at this arena this year and they only accept tickets from ticketmaster that are moving barcodes (the barcode changes every couple of seconds) or NFC tickets (you add these tickets to your Andriod or Apple wallet and hold up your phone to the ticketmaster scanner at the arena). I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. When your tickets sell, youll receive an email informing you of the sale. On the review page, click the Transfer button to send the tickets. How will I know if my transfer was successful? having issues with my tickets for show in a few day this whole process seems extremely sketchy and there should be a much easier way to navigate. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . Do you know what number you used to contact AXS? The tickets will be delivered to the buyer automatically. So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS(as far as I know?). Transfer tickets to friends (for select events). The Rockets App is free to download and available in the App Store or the Google Play Store. And you're done! If they already have an AXS account set up the tickets will go in their account automatically. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Flew in for this show. Then your friends can get in with their own phones using the AXS app. Your Privacy Choices | Now we just want to get rid of them ugh. From everyone at Vivid Seats, we hope you enjoy your event! Hint: If the Wallet says "No Tickets", click the more tab in the bottom right corner, then click the profile icon and then click "My MLB Account Emails." AXS Mobile ID tickets are digital and cannot be printed for venue entry. Sub-Category: Mobile Tickets Order Help Other Ticket Delivery Ticket Details 05-20-2021 09:51 PM 0 Reply All forum topics After you've transferred them, the recipient will get an email with steps to create or log into their AXS account to see the tickets. Article. Yep! How do I transfer AXS Mobile ID? We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. i spent the next 2 hours trying to get the axs app to work and get my tickets. Review listing information and choose Credit Card for payout. axs allows you to transfer ticket you have bought from within the app. Third-Party Resale Tickets: Everything You Need to Know. Your AXS Mobile ID ticket will now show up. AXS Mobile ID allows for convenience, flexibility and security. (*If you can't remember your password, tap. Its up to you! How will I know if my transfer was successful? Customer service all the way to your seat, 2000-2022 StubHub. Along with that, a very grateful addition to the people with multiple AXS bikes, or lots of AXS things on their bike, a quad AXS battery charger for all your charging needs. Select the tickets to transfer and enter the recipients information. Youll be able to transfer money to your bank from your account on AXS.com. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. You may also review your transfers and purchase history at AXS.com. Click the Transfer button next to the event in your AXS account. We called AXS from another phone while SH put me back on hold to get in contact with the seller again. If you see a Sell button next to your tickets in your account, you can sell them! Have mobile tickets and cannot find barcode. What are my options here? Step 1: Download and Login into MLB Ballpark App. You may also review your transfers and purchase history at AXS.com. Please visit the Toyota Center Box Office where one of our ticket resolutions associates will assist you. If you bought AXS tickets on StubHub and need to send them to a friend, transfer the tickets through your AXS account. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Have been on hold 3+ hrs. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. As an event draws closer, venues generate the barcodes for each ticket. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. Go into the app, look at the ticket. may not be valid. SOLD TICKETS VIA AXS. and our Select the tickets to sell, and then set your price and selling options. You should see something to transfer. Browse your upcoming events and tap the ticket icon for the game or event you would like to access. This will help to ensure that you are ready for your event in no time! Thanks! Transfer Help I transferred AXS Mobile ID tickets to the wrong email, what can I do? Remember, your friends can always transfer tickets back to you. If you have any questions, please call us at (713) 758-7330 or email us at ticketservices@rocketball.com. I do not believe these tickets will work, because they do not look like any other tickets I've used to enter this arena previously this year. The event staff will scan this digital barcode to let you and your party into the event. Tix originally purchased Spring 2020, was postponed until today 7/31/21. i assume they will try to get me to receive the tickets using axs again. On the Review page, click the List Tickets button to finish. How do I use the Rockets App to enter the building? may not be valid. I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. We are changing the way you register and sign-in to the StubHub Community. On the review page, click the Transfer button to send the tickets. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. It got postponed and now we all cant go. No bags are allowed except: MEDICAL, DIAPER BAGS, CLUTCH SMALLER THAN 5.5" X 8.5", (If you can't remember your password, tap Forgot Password and follow the instructions sent to your email). When its time for the event, they can open the app to show their tickets on their phone. Generally, these are your options: Remember, you can remove your listing at any time (as long as tickets havent sold). The game is in 36 hours. This charger can be wall or bench mounted, can fast charge batteries, (so no more excuses for not showing up to the group ride due to dead batteries), and is for USB-C. Browse your upcoming events and tap the ticket icon for the one you would like to sell. In your AXS account, select the ticket icon or 'My Tickets' Choose which tickets to send and 'Transfer' Fill out the reci. All Rights Reserved. I purchased tickets for a concert back in February. Its up to the promoter, artist, or team if you can sell tickets or not. Enter the recipients first name, last name and email address, or select from a list of. Can seats be transferred to someone who doesnt have an AXS account? What is transfer? Sorry we couldn't be helpful. What is my seat, Seller sent me wrong tickets through Ticketmaster, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Transferring Tickets. Sign in or create an AXS account. You will enter your community username and new password and done! Was wondering if you had any update on how yours is going? Just follow the simple steps to make the tickets officially yours. Accessibility a carbonhouse experience, Multi-Game Packages & Single Night Suite Rentals. 2023 Crypto.com Arena. Try to contact them on their Twitter account. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Click yes, retract now.And youre done! These were not tickets, Stubhub was not able to reach the seller, and gave me a refund. The Fox Theater of Bakersfield epitomizes an era of elegance, romance and big screen entertainment otherwise impossible to experience this side of Hollywood. You will enter your community username and new password and done! The delivery method that was provided by the primary market for your event is called a MLB Mobile Electronic Transfer, which may require you to download the MLB Ballpark app on your mobile phone. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. Browse your upcoming events and tap the ticket icon for the game or event you would. Please help. Can seats be transferred to someone who doesnt have an AXS account? Please provide a valid barcode error for Blue Jays tickets, Listing Mariners tickets without a barcode, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. If you already have an AXS account, the tickets will be transferred to your account automatically. Present the scannable QR code at the door for entry to Toyota Center. Ask the Community Contact Support The tickets will be delivered to the buyer automatically. After downloading the app, you will be prompted to create an account or log in (if you do not already have an account). All rights reserved. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. I have a problem with AXS Tickets Are you having issues? As long as there are people who have tickets to sell, AXS Official resale is the best & safest place to find tickets and the only verified marketplace where fans can connect to buy and sell tickets. Open the AXS app Sign in or create an AXS account. Log into your AXS account entering the email and password that you used to purchase or accept your transfer tickets. Find Tink Philadelphia tickets, appearing at Union Transfer in Pennsylvania on Apr 15, 2023 at 8:00 pm. So you can sell on StubHub or any other way you find. There is no fee for transferring seats and you are allowed unlimited transfers. No, tickets must be scanned through the Rockets App or the AXS App. Press J to jump to the feed. Help us improve this article with your feedback. Yep! Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). Hey guys, I just joined this group so if this isnt allowed lmk. When listing tickets, you decide how long your listing will be available for others to buy. When I go view my tickets in the Stubhub app, I see two screenshots of tickets that have no barcode and have no way for me to add these tickets to my mobile wallet. After the switch, you will enter the email address you use to access the community in order to reset your password.
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