For more information on Afterpay, please see our Afterpay FAQ. The Aritzia Refund policy is similarly strict . (Super World LA is slated to open later this year.). Aritzia started a phased reopening of stores on May 7. As Aritzia plans for the future, its new frontiers include opening more storefronts (now that, post-COVID, premier locations now have more compelling financial terms than ever), expanding into new categories (swim and intimates, among others), and procuring new talent. Where impact and internal change are concerned, its an ever-evolving process. Still, theres no disputing the power of a major celebrity social media endorsement. The Company's expansive and diverse range of women's fashion apparel and accessories addresses a broad range of style preferences and lifestyle requirements. While 2020 has posed unprecedented challenges, its also illuminated all that we have to be so thankful for. By the end of May, Aritzia Inc. expected its net revenue is about 45% lower for the current quarter compared with the same time last year due to COVID-19 related store closures and despite a . This article will answer your questions about the Walmart return policy, including the COVID-19 changes, and bring you the latest updates. Were taking industry-leading health precautions and doing everything we can to ensure the safety of our people, our community and you. Photographed by Eric Soltan - [+] https://www.ericsoltan.com, The Super Puff pop-up shop, which is an immersive pop-up environment that opened in December 2020 in SoHo, is aptly named Super World. . |, Don't worry, you can opt out any time. In the less-distant future, changes in new products could be seen as soon as next month, with its Fall/Winter 2020 collection launching in August. |. It was really important for us not to layoff or furlough anyone. All of Aritzia's profits, while we get through this challenging time, will go to the Aritzia CommunityTM Relief Fund to pay our people and support their families. Aritzia is also in a good position thanks to e-commerce growth to expand its product lines by offering different sizes, lengths and colours; as well as new categories, such as swim, intimates, bags, shoes and beauty, he said. Within 21 days of purchase, you can exchange your item or receive a merchandise credit, at any boutique in the same country you bought it in. Also on the topic of representation, Aritzia has faced criticism in the past for not offering a wide breadth of sizes. According to a 2017 study by International Journal of Fashion Design, Technology and Education, the AAW (Average American Woman) is a size 16-18. *The Aritzia Community Relief Fund amount is displayed in Canadian Dollars. Despite the challenges, our beautiful product assortment, best-in-class distribution centre, aspirational website, and response from our loyal clientele led to e-commerce growth in excess of 150% through the end of May 2020.. Aritzia will provide an update on the operational and financial impacts of COVID-19 on its fourth quarter Fiscal 2020 earnings call in May. We appreciate your patience during this time. The program features custom-made Aritzia Community Sponsor Packages, which are sets of the brands iconic, easy-care, comfortable clothing items that meet the specific needs of healthcare workers. Aritzia's popular TNA sweatsuit, Photo Credit: Courtesy of Aritzia. Can I refund it? Aritzia did not request any additional contribution from its customers beyond the entirety of sales for the limited time. It does so through three pillars of impact: poverty alleviation, mentorship and job readiness. More information about coronavirus waivers and flexibilities is available on . You can receive a full refund within 14 days from the shipping date or merchandise credit on an eGift Card within 30 days from the shipping date. To our people, Im incredibly proud of all of your hard work, commitment and flexible endurance. You may opt-out by. Message frequency varies. This depends on what stage of the order process your purchase is at. Well do our best to help. Get brilliantly crafted emails from Aritzia on sales, new arrivals and all things Everyday Luxury. CEO & Founder. COVID-19 unemployment benefits can help employees, gig workers, and self-employed people whose jobs have been affected by the coronavirus pandemic. Aritzia marketing calls and texts may use an automatic telephone dialing system. Star Newspapers Limited and/or its licensors. Aritzia Community Sponsor Packages are now available for customers in Canada and the USA to purchase on Aritzia.com. Aritzia is a vertically integrated, innovative design house of fashion brands. Aritzias net revenue for the first five weeks of the second quarter were down 25 per cent to 30 per cent compared with the same time last year, said chief financial officer Todd Ingledew. To order Aritzia Return Policy for Online Purchases If you bought your regular-priced merchandise online, you can return the items within 14 days from the shipping date and receive a full refund. Thank you for supporting us, so we can support our people. The fundprovidedfinancial continuity to Aritzias people whoweredirectly or indirectly been affected by its store closures due to COVID-19. While International Women's Day and Women's History Month are notable occasions to celebrate the power of women, Aritzia recognizes women all year long, in leadership and executive roles. The Company cautions that the list of risk factors and uncertainties described above and in the AIF is not exhaustive and other factors could also adversely affect its results. The analyst noted the brands expansion into the cozy and comfort category, perfectly mirroring consumer demand for more casual and relaxed, at-home pandemic-dressing, Burrows said. Now, with scores of well-followed influencers wearing sizes 14 and above, the ability to represent this demographic through at-home shoots is entirely possible. FRIDAY, JUNE 19 - A Letter to Our Community, ARITZIA LAUNCHES $20 MILLION PROGRAM TO GIFT CUSTOMIZED CLOTHING TO CANADIAN HEALTHCARE WORKERS. She rose through the ranks from assistant store manager, to manager, to vice-president of operations. Despite near-term uncertainties, Aritzia's management team remains confident in the fundamentals of the Company's business model and long-term growth opportunities. TnAction Spring 23 just launched. It wasnt easy seeing all our boutiques closed and the corresponding decline in our revenues and our profitability, said CEO Brian Hill during a conference call with analysts Thursday after the company released its first-quarter financial results. ARITZIA LAUNCHES $20 MILLION PROGRAM TO GIFT CUSTOMIZED CLOTHING TO CANADIAN HEALTHCARE WORKERS To provide relief to frontline workers during this time, Aritzia donated $10 million of inventory through the Aritzia Community Care Program, which gifted 100,000 care packages of washable, low-maintenance garments designed for pre- and post-shift comfort to healthcare workers. What if I need to return or exchange something? All of our people are essential to the Aritzia team and we know we wouldnt be us without them. Wong explains the growth of Aritzias e-commerce: Upon the closure of our boutiques, we took immediate action to drive e-commerce revenue, adjusting our product, marketing and operational strategies appropriately. The Company designs apparel and accessories for its collection of exclusive brands. Even with these difficulties, Canadian apparel brand Aritzia thrived during COVID-19, seemingly becoming an exception to the rule. "Our goal is to do our part for the global well-being. Certain statements made in this press release may constitute forward-looking information under applicable securities laws, including with respect to the announced closure of Aritzia retail locations as a result of the evolving the COVID-19 pandemic and Aritzia's commitment to directing profits during this period to the Aritzia Community Relief Fund as described above. Some of Aritzias activities over the past year that stand out and were spearheaded by Wong include its leadership during the pandemic and how it gave back to its communities; creating an optimal framework to enhance its digital selling and e-commerce during store closures; and walking the talk by operating from the mantra that real change starts from within.. Dates will be confirmed at a later time. In our few workspaces that do remain open, we are taking industry-leading precautions to keep our teams healthy and safe. Were happy to find out for you, please contact our Aritzia Concierge team on our aritzia.com live chat or email. Right now, size 18 is no longer in stock for any Babaton items on its site the smallest listed for this line are a 12 and a 2X. "SHAME on Aritzia for using the people's money," wrote another. Return processing typically takes 7-10 business days. Aritzia is significantly increasing precautionary measures to ensure the well-being of its Concierge and Distribution Centre employees. Hand sanitizer available throughout the boutique, Sanitized product and fitting rooms after each use, Sanitized cash desk and debit terminal after each client, Regular sanitization of surfaces throughout the boutique, Masks are now required in all our boutiques, and we'll continue to provide them to any client who doesn't have their own, Dedicated healthcare professional available for consult. Aritzia Community Relief Fund + Our People. From your order detail page, select Return Items to fill out the return request form. Thanks to our Aritzia Community Health & Safety team and the enormous efforts of so many including each and every one of you there has been no confirmed community-spread of the COVID-19 virus within any of Aritzias spaces. The brand declined to comment on this shift in sizing. Online purchases can be exchanged in store. It will also be donating all profits to the Aritzia Community Relief Fund to support its . In reaction to the earnings, one retail analyst said the retailer is firing on all cylinders.. Immunization providers should follow their regulatory/employer guidance for reporting . Readers are urged to consider the risks, uncertainties and assumptions carefully in evaluating the forward-looking information and are cautioned not to place undue reliance on such information. Without the luxury of time to prepare, weve been thrown into a world crisis. Orders purchased on aritzia.com via Afterpay will only be eligible for a refund to your Afterpay account when you mail them back to us. As we head into the heart of the holiday season, we continue to take our Aritzia Community industry-leading health precautions. 2023 Vox Media, LLC. Aritzia aims to delight its clients through an aspirational shopping experience and exceptional client service that extends across its more than 95 boutiques and eCommerce business, aritzia.com. Half of the leases the company has signed were negotiated after the pandemic began and reflect what he called compelling post-COVID financial terms.. You are a vital part of our community, now and forever. Aritzia is well known and deeply loved by its clients in Canada with growing client awareness and affinity in the United States and outside of North America. While we recognize that this is an unsettling time for all, we hope our efforts can provide you with a little sense of normalcy and comfort. These recommendations are applicable to Alberta and may differ from other jurisdictions. Aritzia Exchange Policy. What health and safety measures have you implemented? All of Aritzia's profits, while we get through this challenging time, will go to the Aritzia CommunityTM Relief Fund to pay our people and support their families. And Aritzia has also consistently been a favorite of the Duchess of Sussex Meghan Markle (who has been spotted in several items from the Babaton and Wilfred range). Here at Aritzia, you, our loyal clients, are at the heart of what we do and why we do it. In early March, when COVID-19 first began rearing its head around the world, few could imagine the toll it would take on the fashion industry. As for what products shoppers can expect to see rolled out in expanded sizing, and when, Hill says Once weve gauged the response to this collection, well be able to assess further expansion. This spring, the brand rolled out its Babaton collection, which offered up to a size 18 on a trial basis. Aritzia closing all stores until further notice due to COVID-19 | CBC News Loaded. In addition to the sales revenue contributed to ACRF, the brand took a two-pronged approach internally first, by temporarily cutting senior leadership's pay by 25 percent; and second, by forfeiting the cash portion of Board of Directors' fees, according to Aritzia's Q4 Results. Get our Fashion & Beauty newsletter by tapping the button below. Learn More.If your local boutique hasnt reopened yet, you can continue to shop everyday luxury here. In total, Aritzia has 106 stores, with 38 boutiques in the U.S. and 68 boutiques in Canada. Net revenue increased by about 63%, or $175 million, to $453 million, up 70%, or $186 million, from two years ago. Right now, all proceeds will go to the Aritzia Community Relief Fund to support families. E-commerce revenue remains strong, though growth has moderated since most of the companys stores have reopened, he said, and is currently trending 50 per cent to 100 per cent higher than last year. Not only did this aesthetic reflect consumers' stay-home reality, creating styles they could see themselves in it also, in many ways, called upon the influencer-popularized It-girl aesthetic, through which Gen-Z millennials are used to shopping online. The Aritzia Community Relief Fund was supported by the ongoing loyalty of our customers and the generosity of our suppliers, partners and service providers. If youre returning items from multiple orders, please contact Aritzia Concierge to set up your return. All Today, Aritzia is hitting all the right notes, a testament to the power of selling a trendy product at an attainable price, in elevated yet always inviting store environments. In response to the evolving COVID-19 pandemic, Aritzia will be closing all of its retail locations until further notice as of Monday, March 16th, 2020. As for what customers can expect, Hill confirmed that a continued focus on Everyday Luxury will be paramount. If you return items purchased on aritzia.com via Afterpay in store, well refund your credit card, exchange or issue you merchandise credit, in accordance with our Online Purchase Return & Exchange Policy. Message and data rates may apply. rights reserved. Despite the drop in overall revenues, e-commerce sales grew more than 150 per cent during the quarter. The Community Care program is an extension of Aritzias overall commitment to organizations that help women and girls succeed at work and in life. Should you need anything else, you can always reach us on our live chat or through email at service@aritzia.com. "Aritzia is committed to ensuring the financial continuity of both our internal team and the employees of our overseas partners impacted by COVID-19. Frontline healthcare workers sanitization standards pre- and post-shift require a washable, easy-wear wardrobe to be worn to and from work to prevent the virus spread. In a year thats been anything but normal, the holiday season offers us a chance to look back on the past 12 months and reflect on the resilient efforts of so many, and of all that weve accomplished together. Shop Now. By working with organizations that have expertise in nonwhite representation, mending singed relations with Black consumers and radically pivoting its internal treatment of Black employees, the brand has the opportunity to grow authentically, so long as it is willing to change. So in an effort to make things easier for you, weve compiled all the facts in one place. New launches for Aritzia this year include swim, Aritzia fans, which include A-list celebrities. For purchases made online, you can return your purchases online and in store. While our boutiques will remain closed until its safe to reopen, were committed to ensuring job security for all our employees, for as long as we can. All sale and discounted items bought in store are final sale. All returned items purchased using a gift card will be refunded as merchandise credit back onto a gift card. VANCOUVER, March 16, 2020 /PRNewswire/ -Aritzia Inc. ("Aritzia" or "the Company") (TSX: ATZ), a vertically integrated, innovative design house of exclusive fashion brands, announced updates to its business operations. Aritzia's staff and its families through COVID-19, EveryStylishGirl's Career Advancement Directory. An employee who tests positive for COVID-19 shall be paid at the employee's regular rate until the employee is authorized to return to work per the terms of the Human Resources COVID-19 Guidelines for Employees. The Vancouver-based retailer closed its 96 stores on March 16 and saw a significant decline in sales in the first two weeks of that month. While 2020 has posed unprecedented challenges, its also illuminated all that we have to be so thankful for. Aritzias adjusted net loss was expected to be 25 cents per share on $108.5 million of revenues, according to financial markets data firm Refinitiv.
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